THE INFLUENCE OF ORGANIZATIONAL STRUCTURE ON ORGANIZATIONAL EFFECTIVENESS

ABSTRACT

This study examines the Influence of Organizational Structure on Organizational Effectiveness. The sample comprised of fifty employees from four different banks. Questionnaire were constructed to administer the subjects. The hypotheses were formulated and tested using chi-square non-parametric analysis to determine the Influence of Organizational structure on Organizational Effectiveness. The data obtained were analysed using descriptive statistical analysis which was processed using the SSPS package. Regression analysis was also computed to test the hypotheses of the study. The findings show that there are differences between an effective organisation and an ineffective organization. Effectiveness can be measured quantitatively and qualitatively. On the bases of the findings, it is recommended that employees be involved when the structure of a company is being designed. Also, customer’s opinion should be sought on how effective a bank is and how they see the structure of the bank.

CHAPTER ONE

1.0       Introduction                                                                                                              1

1.1       Statement of the Problem                                                                                        2

1.2       Purposes of the Study                                                                                              4

1.3       Research Questions                                                                                                  4

1.4       Research Hypotheses                                                                                               4

1.5       Background and Significance of the Study                                                              5

1.6     Limitations                                                                                                                6

References                                                                                                                         7

CHAPTER TWO: LITERATURE REVIEW                                                                  

2.0       Introduction                                                                                                             9

2.1       Theoretical Framework                                                                                           10

2.1.1    Early History of Organizations                                                                               12

2.1.2    Organisation and Organizing                                                                                  14

2.1.3   The Formal Organisation                                                                                         15

2.2       Conceptual Framework                                                                                           18

2.2.1   The Design of Organisation Structure                                                                      19

2.2.2   Structure                                                                                                                   20

2.2.3   Factors that Determines Structure                                                                            21

2.2.4   Structure and the General Environment                                                                   21

2.2.5   Structure and Technological Factors                                                                        23

2.2.6   Mechanistic Structures                                                                                             25

2.2.7   Organic Structures                                                                                                    25

2.2.8  The Environment-Structure Relationship:                                                                 31

2.2.9  Environment and Complexity                                                                                    32

References                                                                                                              36

CHAPTER THREE: RESEARCH METHODOLOGY

3.1     Introduction                                                                                                               39

3.2     Research Design                                                                                                        39

3.3     Population of the Study                                                                                             39

3.4     Sample size and Sampling Techniques                                                                     40

3.5     The Survey Instrument                                                                                              40

3.5.1  Questionnaire                                                                                                            40

3.6     Validity and Reliability of the Instrument                                                                 41          

3.7     Procedure for Collection of data                                                                               42

3.8     Procedure for Analysis of Data                                                                                 42

CHAPTER FOUR: PRESENTATION AND ANALYSES OF DATA

4.1       Introduction                                                                                                              44

4.2       Analyses of the Data                                                                                                44

4.3       Descriptive Analysis                                                                                                60

4.4       Reliability Test                                                                                                         65

4.5       Test of Hypotheses                                                                                                   67

4.6       Regression Analysis                                                                                                71

CHAPTER FIVE: SUMMARY, FINDINGS, CONCLUSIONS, IMPLICATIONS FOR

FUTURE RESEARCH

5.1       Introduction                                                                                                               73

5.2       Summary                                                                                                                   73

5.3       Conclusions                                                                                                               74

5.4       Recommendation                                                                                                       75

5.5       Recommendations for Future Findings                                                                     75

            References                                                                                                                 77

            Questionnaire                                                                                                            82