The Influence of Team Work On the Performance of Organizations in Uganda. A Case Study of Kiruhura Town Council

TABLE OF CONTENTS

DECLARATION

APPROVAL

TABLE OF CONTENTS

LIST OF TABLES

LIST OF FIGURES

CHAPTER ONE 1

1.0 Introduction 1

1.1 Background of the study 1

1.2 Problem Statement 6

1.3 Purpose of the Study 6

1.4 Research Objectives 7

1.5 Research Questions 7

1.6 Scope of the study 7

1.7 Conceptual Framework 8

CHAPTER TWO

LITERATURE REVIEW

2.1 Introduction

2.2 Features of team work in an organization 9

2.3 How team work can lead to organizational performance 11

2.4 Challenges faced in fostering team work 13

2.5 Solutions to the challenges that hinder team work 15

CHAPTER THREE: 19

METHODOLOGY 19

3.0 Introduction 19

3.1 Research Design 19

3.2 Target population 19

3.3 Sample Size 19

3.4 Sampling Procedure 20

3.5 Data collection sources, Methods and Instruments 20

111

3.5.1. Sources of Data .20

3.6 Data collection instruments 20

3.6.1 Questionnaire 20

3.6.2 Documentary Review 21

3.6.3 Interview guide 21

3.7 Ethical Considerations 21

3.8 Significance of the study 21

CHAPTER FOUR 23

ANALYSIS, PRESENTATION, INTERPRETATION AND DISCUSSION OF FINDINGS.... 23

4.0 Introduction 23

4.1 Respondent’s Background 23

4.1.1 Gender of respondents 23

4.1.2 Age distribution of respondents 24

4.1.3 The period of the respondents in the organization 25

4.1.4 Levels of Education 26

4.2 Features of team work in an organization 27

4.3 How team work leads to the performance in an organization 28

4.4 Challenges faced in fostering team work in an organization 29

CHAPTER FIVE 31

SUMMARY, CONCLUSION, RECOMMENDATIONS AND AREAS OF FURTHER STUDY

31

5.0 Introduction 31

5.1 Summary of the key findings 31

5.2 Recommendations 32

5.3 Conclusions 34

5.4 Areas of further research 35

REFERENCES 36

APPENDIX I: RESEARCH INSTRUMENTS 39

APPENDIX II: Estimated Research Budget 42

CHAPTER ONE 1.0 Introduction This chapter gives the background of the study, problem statement, purpose of the study, objectives of the study, research questions, scope, the significance of the study and conceptual framework. 1.1 Background of the study Historically, this era of increased competition, leaders recognize the influence of teamwork more than ever before. Teams can expand the outputs of individuals through collaboration. Organizations which are working in teams become the standard for the betterment of an organization (Alie, Beam & Carey, 1998). It is the mean of improving man-power utilization and potentially raising performance of organization. With a support from upper level management, an organization works confidently in team and increases productivity of the organization. Nowadays, in the new business world, managers are assigning more team projects to employees with opportunities to strengthen their knowledge and develop their skills (Hartenian, 2003). Recent study shows that employee working within the team can produce more output as compared to individual (Jones, Richard, Paul, Sloane & Peter, 2007). In Pakistan a very small number of researches were conducted on teamwork. So this research study highlights the influence of organization teams within the Pakistani organizations. Research study uses new model organizations to find out the effects of teamwork, esprit de corps (team spirit), team trust and recognition and rewards on organization. The purpose or objectives of this study are as to find out the influence of teamwork, esprit de corps, team trust, recognition and rewards on organization and also to find out the relationship between teamwork and organization performance. This study may also add up to the literature of organizational behaviour (OB) and human resource management (HRM) in eastern work setting. Teamwork is taken in this study as an independent variable (I.V) whereas organizational performance is taken as a dependent variable (D.V). Various other measures of organizational performance are also included in the research study, which are esprit de corps, team trust, and recognition & rewards.