THE LATEST COMMUNICATION OFFICE EQUIPMENT AND THEIR EFFECT ON SECRETARIES PROFESSION (A CASE STUDY OF NIGERIAN BREWERIES PLC (NB) ENUGU

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ABSTRACT

This study examined the contributions of the latest communication office equipment to job efficiency of the secretary in Nigeria Breweries Plc (NB) one of the branches in Enugu. In carrying out this study, 100 staff which comprise of 30 secretaries, 30 managers, 10 accountants and 10 assistant managers, were randomly selected out of 550 staff in the establishment. They were interviewed and their responses analysed. It was found among other things that introduction of these machines have helped the secretaries to perform their duties effectively. That it makes possible for the production of high quality work and above all it increases output.

Recommendations were made efficient performance and some of them are â€“

i.Motivating the workers to increase work turnover and to reduce personnel turnover.

ii.The organization should endeavour to sponsor staff for in-service training courses.

iii.The establishment should invite producers of these machines to train their secretaries and make it possible for them to operate the system effectively and efficiently.

Finally, efficiency, speed and accuracy in production of goods and services is the order of the day in modern office. It is in this spirit that every business have come to grip and glue with office automation.

TABLE OF CONTENTS

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of contents

CHAPTER ONE

INTRODUCTION

1.1 Background of the Study

1.2 Statement of the study

1.3 Purpose of the study

1.4 Significance of the study

1.5 Scope of the study

1.6 Research questions

CHAPTER TWO

LITERATURE REVIEW

2.1 Historical Background

2.2 Definition of the Latest communication office equipment

2.3 Elimination of Monotonous and Receptive Task

2.4 Comparison of the old and latest office communication equipment as perceived in secretarial profession

2.5 Overview of the latest communication office equipment

2.6 Summary

CHAPTER THREE

RESEARCH METHODOLOGY

3.1 Design

3.2 Area of Study

3.3 Population

3.4 Sample

3.5 Description of Instrument used for data collection

3.6 Validity of the Questionnaires used

3.7 Method of Administration and Collection of questionnaire

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1 Data presentation

4.2 Analysis of data

4.3 Finding

CHAPTER FIVE

5.1 Summary

5.2 Conclusion

5.3 Recommendation

5.4 Limitation of the study

5.5 Area of further research

APPENDIX

Letter of Transmission

Questionnaires

References

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THE LATEST COMMUNICATION OFFICE EQUIPMENT AND THEIR EFFECT ON SECRETARIES PROFESSION (A CASE STUDY OF NIGERIAN BREWERIES PLC (NB) ENUGU

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