The Procurement Systems And The Performance Of Organisations' A Case Study Of Civil Aviation Authority (Caa)

ABSTRACT . "

The study was intended to find out the procurement systems and the performance of

organizations. Civil Aviation Authority as a case study.

The specific objectives of the study were: to assess the level of quality management. to

determine the rate of timely procurement and delivery. to evaluate the cost rationalization

concept. to find solutions to the problems faced by Civil Aviation Authority (CAA).

The method used for data collection was questionnaire to the staff members of Civil

Aviation Authority (CAA). According to the research findings it was found out that

procurement was conducted in the manner prescribed which helped in promoting proper ·

accountability within Civil Aviation Authority; it was also found out that the procurement

unit promoted fairness. created good collaboration of all departments during procurement

process providing facilitation to fund in running its activities and helped to fund operate

under estimated budget all of which have helped civil aviation authority to achieve its

intended objectives. However to some extent it was it was found out that procurement

unit has been inefficient in stock supplies to user department ultimately deliveries and

lack of transparency all these affected the effectiveness in civil aviation authority (CAA).

Procurement department/unit should always make sure that it keeps sufficient stocks to

increase efficiency break downs.

Basing on the findings of the study it was recommended that the following should be.

done.

Procurement department/unit should always make sure that it keeps sufficient stocks to

increase cfllciency and effectiveness of the organization and avoid unnecessary

breakdowns.

Procurement unit should build and encourage transparency. This will enable fairness if all

activities are done openly to the public.