THE ROLE OF JOB SATISFACTION ON WORKERS PRODUCTIVITY

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INTRODUCTION

The nature of hospitality refers to the sharing of food, drink and accommodation to the people who are not regular members of a household. These people here can be strangers, neighbours, outsiders etc. basically, the host provides food, drink and shelter in their own home and share them with guest without concern for financial payback. Telfer (1996)

The hospitality industry is comprised of commercial organizations that specialize in providing accommodation and/or food and/or drinks, through a voluntary human exchange which is contemporaneous in nature and undertaken to enhance the mutual well being of both parties concerned.Brotherton and wood (2000)..

TABLE OF CONTENTS

CHAPTER ONE

1.0 INTRODUCTION

1.1 BACKGROUND OF STUDY

1.2 STATEMENT OF PROBLEM

1.3 RESEARCH QUESTIONS

1.4 OBJECTIVES OF STUDY

1.5 RESEARCH HYPOTHESES

1.6 SIGNIFICANCE OF STUDY

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.0 INTRODUCTION

2.1 CONCEPT OF JOB SATISFACTION

2.2 THEORIES OF JOBS SATISFACTION

2.3 JOB SATISFACTION AND MOTIVATION

2.3.1 MOTIVATION

2.3.2. THEORIES OF MOTIVATION

2.4 JOB SATISFACTION AND PRODUCTIVITY

2.5 STRATEGIES USED IN ACHIEVING JOB SATISFACTION

CHAPTER THREE

3.1 THE RESEARCH DESIGN

3.2AREA FOR THE STUDY

3.3 POPULATION

3.4 SAMPLE AND SAMPLING TECHNIQUES

3.5INSTRUMENT FOR DATA COLLECTION

3.6VALIDATION OF THE INSTRUMENT

3.7REALIABILITY OF THE INSTRUMENT

3.8DATA COLLECTION TECHNIQUES

3.9DATA ANALYSIS TECHNIQUE

CHAPTER FOUR

RESEARCH, FINDINGS AND ANALYSIS

4.1 RESULTS AND DISSCUSSION

CHAPTER FIVE

CONCLUSION, SUMMARY, RECOMMENDATION

5.1 RESTATEMENT OF THE PROBLEM

5.2 PRINCIPAL FINDINGS

5.3 SUMMARY

5.4 RECOMMENDATION

5.5 CONCLUSION

5.6 SUGGESTION FOR FURTHER STUDY

REFERENCE

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THE ROLE OF JOB SATISFACTION ON WORKERS PRODUCTIVITY

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