User Perception on Electronic Resources and Services in National Defense University Library Islamabad, Pakistan.

Abstract:

This paper is based on the perception of users about the Electronic resources and services offered  by  National  Defence  University  Islamabad.  For  conducting  this  survey,  a  structured questionnaire  was  designed  and  tested  through  library  experts,  after  few recommendations/corrections  being  made  by  the  experts,  this  questionnaire  was  distributed among  200  library  users  at  National  Defence  University  of them  163  have  returned,  with  a response  rate  of 81.5  percent.  Data  were  analyzed  using  Software  Package  for  Social  Science (SPSS). Efforts have also been made to examine the obstacles/hurdles being laced by the patrons, while utilizing  library services and electronic resource. The key findings  of this paper represent, that majority of the users are aware about electronic resources available at NDU. The respondents recommended  that there must be proper training program  for the new entrants of the University. They  also recommended  that  access  to  electronic resources  may not be  restricted to  university premises only, the range should be extended to their ftomes and hostels.  Some senior researchers and faculty members demanded for subscription of more databases for better research activities.

Keywords: 1. Digital Libraries; 2. NDU Digital Library; 3. Electronic resources