Utilisation Of Information And Communication Technology For Staff Recruitment, Selection And Placement Among Human Resource Management Practitioners In South-West Nigeria

ABSTRACT

Innovations in Information and Communication Technology (ICT) have created a digital

revolution that has changed the way Human Resource Management (HRM) functions are

conducted. Previous studies on ICT utilisation in organizations focused largely on functions such

as finance, marketing and production, with little attention on HRM functions. This study,

therefore, investigated the utilisation of ICT for staff recruitment, selection and placement among

HRM practitioners in South-West Nigeria.

World system, Business innovations and Rogers’ Diffusion of innovation were used as the

theoretical framework. Research design was a descriptive survey and the study was conducted on

the 1,052 registered members of the Chartered Institute of Personnel Management of Nigeria. A

structured questionnaire was used to elicit information on socio-demographic characteristics,

level of ICT utilisation for staff recruitment, influence of ICT utilisation for staff recruitment on

the quality of staff recruited, benefits derivable from ICT utilisation; challenges associated with

ICT utilisation; and perceived factors affecting utilisation of ICT for staff recruitment, selection

and placement. The level of ICT utilisation was measured using Barber and Reilly’s 19-item, 2-

point scale categorized as low (< 19), moderate (20-29) and high (≥30). Twenty In-Depth

Interviews were conducted with HRM practitioners purposively selected to complement the

questionnaire. Quantitative data were analysed using descriptive statistics, Chi-square tests and

Spearman Rank correlation at P

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