ABSTRACT
The purpose of the study was to examine the relationship between work environment and staff performance in Mandera town council, Kenya. The study targeted the employees of Mandera town council and the civic leaders of Mandera town council. The specific objectives of the study were to examine how physical environmental factors are adversely affecting staff and civic leaders performance, determine how the non physical work environment factors affects the performance of the staff and civic leaders and establish the relationship between work environment and staff and civic leaders performance in Mandera Town Council in Kenya. Questionnaires were applied to collect data from the respondents selected purposively from all the five sectors. The findings of the study indicated that physical work environments like inadequate office space, inadequate working tools and equipment, high intensity of sun’s scourge and lighting system and non physical environments like low Education level, biased promotions and staff recruitment, lack of health insurance scheme, and poor staff motivation adversely affected the performance of the staff. The study recommended all inclusive decision making, improve recruitment and promotion policies by basing on the individuals merit of performance and qualification. It also recommended the council to come up with up with a medical scheme programmed for the council staff. The ministry of local government should introduce minimal education requirement for election and nomination of civic leaders
TABLE OF CONTENTS
DECLARATION A
DECLARATION B ii
APPROVAL iii
DEDICATION iv
ACKNOWLEDGEMENT v
ABSTRACT vi
CHAPTER ONE 1
THE PROBLEM AND ITS SCOPE 1
Background of the Study 1
Statement of the Problem 3
Purpose of the Study 4
Research Objectives 4
Research Questions 4
Research Hypothesis 4
Scope of the Study 5
Significance of the Study 5
CHAPTERTWO 6
LITERATURE REVIEW 6
Introduction 6
Theoretical Review 6
Conceptual Framework 7
Independent variables 7
Review of related Literature 8
Physical Environment and Staff Performance 9
Non Physical Work Environment and Staff Performance 12
Relationship between work environment and staff performance 19
CHAPTER THREE 21
METHODOLOGY 21
Introduction .21
Research Design 21
Research Population 21
Sample and Sample Procedures 22
Validity and Reliability of the Instruments 23
Data Gathering and Analysis 24
Ethical Consideration 24
Limitations of the Study 24
CHAPTER FOUR 26
presentation interpretation and discussion of the findings 26
Introduction 26
4.4 Relationship between work environment on staff performance 37
CHAPTER FIVE 41
FINDINGS, CONCLUSIONS AND RECOMMENDATIONS 41
Introduction 41
Summary of the findings 41
Conclusion 44
Recommendations 45
REFERENCES 47
Journals 49
Internet 50
APPENDIX I: RESEARCH INSTRUMENT 51
SECTION A 52
Consults, E. (2022). Work Environment on Staff Performance in Mandera Town Council, Kenya.. Afribary. Retrieved from https://tracking.afribary.com/works/work-environment-on-staff-performance-in-mandera-town-council-kenya-2
Consults, Education "Work Environment on Staff Performance in Mandera Town Council, Kenya." Afribary. Afribary, 29 Sep. 2022, https://tracking.afribary.com/works/work-environment-on-staff-performance-in-mandera-town-council-kenya-2. Accessed 09 Nov. 2024.
Consults, Education . "Work Environment on Staff Performance in Mandera Town Council, Kenya.". Afribary, Afribary, 29 Sep. 2022. Web. 09 Nov. 2024. < https://tracking.afribary.com/works/work-environment-on-staff-performance-in-mandera-town-council-kenya-2 >.
Consults, Education . "Work Environment on Staff Performance in Mandera Town Council, Kenya." Afribary (2022). Accessed November 09, 2024. https://tracking.afribary.com/works/work-environment-on-staff-performance-in-mandera-town-council-kenya-2