ABSTRACT System automation is usually applied to improve customs performance. System automation plays a significant role in simplifying and harmonizing borders and administrative procedures. It leads to enhanced efficiency and effectiveness in the customs system. The poor customs performance at the port of Mombasa can be attributed to lengthy procedures of customs clearance, rapid growth of container trade, frequent KRA and KPAIT system breakdown, a gateout process that is slow and slow con...
The study established factors influencing the performance ofsingle window system at Namanga Border Station. For the implementation of the single window system to be successful,there needs to be good attention that is projected towards the employees, cost incurred during implementation process andmanagement. Failure and the success of an organization are based on themeasures put in place during the implementation process. Numerousorganizations today face a lot of challenges that are mainly con...