The study evaluated online reference services through social networking sites in selected university libraries in Nigeria. A survey approach was embarked upon to ascertain patrons’ level of awareness, their preference, source from which they were inform of existence of the service, effectiveness of the service and their level of satisfaction with online reference service through social networking sites...
Knowledge management is a cross-disciplinary domain that cuts across library and information science, management science, cognitive science, computer and information science. Its multidisciplinary attribute is what is responsible for its different perceptions from different disciplines as well as professionals from the same profession of which library and information science professionals are not e...