A SURVEY OF THE PROBLEMS INHERENT IN THE TRAINING AND DEVELOPMENT OF A SECRETARY IN A DEPRESSED ECONOMY (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY (IMT) ENUGU)

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ABSTRACT

This research work aims at finding out the problems inherent in the training and development of secretaries in a depressed economy.

The main purpose of this study is to survey these problems and find out management problems in the training and development of secretaries.

The background of the study was discussed in chapter one.

In the literature review the problems were outlined and discussed by many authors.

The research instruments used consist of questionnaire and interview, the data analysis was presented in percentage form.

From the findings, it was clear that management do not show interest in the training and development of secretaries and that secretaries are not adequately equipped with modern technological equipment.

It was recommended that the management of the tertiary institutions should look into these problems and improve the conditions.

TABLE OF CONTENTS

Contents

Title page

Approval page

Dedication

Acknowledgement

Abstract

Table of content

List of tables

CHAPTER ONE

1.0 Introduction

1.1 Background of the Study

1.2 Statement of the Problem

1.3 Purpose of the Study

1.4 Significance of the Study

1.5 Scope of the Study

1.6 Research Questions

1.7 Definition of Terms

CHAPTER TWO

2.0 Literature Review

2.1 The concept of Training and Development of a Secretary

2.2 Training and Organizational Objectives

2.3 Approaches to training programme

2.4 Problems inherent in training and development of a secretary

2.5 Effects of untrained secretaries in tertiary institutions

2.6 Nigeria depressed economy

2.7 Effort to eliminate the problems

2.8 Summary of literature review

CHAPTER THREE

Research Methodology

3.1 Research Design

3.2 Area of Study

3.3 Population of the study

3.4 Instrument for Data Collection

3.5 Validation of the Research Instrument

3.6 Reliability of the Instrument

3.7 Administration of Instrument

3.8 Methods of Data Analysis

CHAPTER FOUR

4.0 PRESENTATION AND ANALYSIS OF DATA

4.1 Administration of Questionnaire

4.2 Analysis of Data According to Research Question

4.3 Summary of the Findings / Results

CHAPTER FIVE

DISCUSSION OF FINDINGS / RESULTS

5.1 Conclusion

5.2 Recommendations

5.3 Areas for further Research

5.4 Limitation of the study

5.5 References

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A SURVEY OF THE PROBLEMS INHERENT IN THE TRAINING AND DEVELOPMENT OF A SECRETARY IN A DEPRESSED ECONOMY (A CASE STUDY OF INSTITUTE OF MANAGEMENT AND TECHNOLOGY (IMT) ENUGU)

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