An Inquiry into the Recruitment Process and the Employees Performance at Tanzania Electricity Supply Company Limited Head Office Umeme Park Building Dar Es Salaam, Tanzania

ABSTRACT 

The purpose of the study was to investigate on the recruitment process and the organizational performance at TANESCO head office Ubungo, Da-es-salaam. Also, the steps followed during recruitment process, methods used to target the applicants and the existing relationship between recruitment process and the performance. The study used a descriptive case study research design and purposive and simple random sampling procedure with the sample size of 100 respondents of the target population of 330 employees of TANESCO head office. The study found that on the major recruitment sources used was the internal source, and common method used to target the applicants is advertisement and employment agency. Also, there was the positive relation between recruitment process and employees performance where there was high employees commitment, and quality work performance, as the result of effective recruitment process. The internal source through promotion should be carefully handled so as to avoid low morale to individuals who dislike the work/post assigned to them hence poor performance. Also, individuals should be assigned to achievable tasks to avoid task ambiguity, there should be a mental test to applicants before hiring.

TABLE OF CONTENTS

DECLARATION B iii

APPRAVAL SHEET iv

DEDICATION v

ACKNOWLEDGEMENT vi

ABSTRACT vii

TABLE OF CONTENTS viii

LISTOFTABLES x

LIST OF ACCRONYMS xii

CHAPTER ONE1

INTRODUCTION

1.0. Overview 1

1.1. Background of the study 1

1.2. Statement of the Problem 3

1.3. Objective of the study 3

1.3.1 General objective 3

1.3.2 Specific objectives 3

1.4 Research Questions 3

1.5. Significance of the Study 4

1.6. Scope of the study 5

CHAPTER TWO

LITERATURE REVIEW

2.0. Overview 6

2.1. Frame work of the study 6

2.1.1. Conceptual framework 6

2.1.2. Theoretical framework 7

2.2. Recruitment Process 8

2.3. Steps on Recruitment Process 8

2.3.1 Receiving a requisition 9

2.3.2 Design job description and job specification 9

2.3.3 Communicating the vacancy/Advertisement 9

2.3.4 Short listing 9

2.3.5 Notifying applicants 10

2.3.6 Interview 10

2.3.7 Selection 10

2.3.8 Orientation 10

2.4. Recruitment sources 12

2.4.1. Internal sources 12

2.4.2. External Sources 12

2.5. Methods of Recruitment 14

2.5.1. Direct Method 14

2.5.2. Indirect Method 14

2.5.3. Third party method 15

2.5.4. Internal method 15

2.6. Employees performance 15

2.8. Review 17

CHAPTER THREE

METHODOLOGY

3.1 Research Design 18

3.2. Research population 18

3.2.1. Sampling procedure 18

3.2.2. Sample size 18

3.4. Research Instruments 19

3.4,1. Questionnaire 19

3.4.3. Validity and Reliability of the instrument 19

3.5. Data Analysis 20

3.6. Limitation of the study 20

3.7. Ethical consideration 20

CHAPTER FOUR

PRESENTATION, ANALYSIS AND INTERPRETATION DATA

4.0. Introduction 21

4.1. Graph 1: Employee by educational level 21

4.2. Graph 2: Respondents by Age 21

4.3. Graph 3. Respondents of Sex 21

4.4. Graphs 4: Respondents by marital status 22

4.5 Table 1: Means and standard deviation on how respondents rated on Recruitment process 24

4.6. Recruitment methods 25

CHAPTER FIVE

SUMMAR, CONCLUSIONS AND RECOMMENDATION

5.0 Introduction 30

5.1. The summary of the Findings 30

5.2. Conclusions 33

5.3. Recommendations 33

Area for further research 34

REFERENCES 36

APPENDECES 38