Assessing The Role Of Decentralization On Social Service Delivery In Uganda: A Case Study Of Kawempe Division In Kampala District

TABLE OF CONTENTS

Contents

DECLARATION

APPROVAL

DEDICATION

ACKNOWLEDGEMENTS iv

TABLE OF CONTENTS v

LIST OF ACRONYMS ix

ABSTRACT

CHAPTER ONE 1

INTRODUCTION 1

1.0 Introduction 1

1.lBack ground of the study 1

1.1.1 Historical perspective 1

1.1.2 Theoretical perspective 4

1.1.3 Conceptual perspective 5

1.1.4 Contextual perspective 7

1.2 Statement of the problem 8

1.3 Purpose of the study 9

1.4 Research Objectives 9

1.5 Research questions 9

1.6 Scope of the study 9

1.6.1 Geographical scope 9

1.6.2 Content scope 10

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1.6.3 Time scope.10

1.7 Significance of the study 10

1.8 Conceptual Framework 11

CHAPTER TWO 12

LITERATURE REVIEW 12

2.0 Introduction 12

2.1 Decentralization 12

2.1 Service Delivery 13

2.1.2 Impact of Decentralization on District Poverty Levels 13

2.1.3 Household income levels 14

2.1.4 District development plans: pro-poor objectives and implementation 14

2.2 The level of Decentralization in Kawempe Division 15

2.2.1 Level of decentralization in Administrative Responsibilities and Building Capacity 15

2.2.2 Level of Decentralization in the education sector in Kawempe Division 17

2.2.3 Level of decentralization in Financing 20

2.2.4 The level of decentralization in the health service secto~ 21

2.3 The Level of Service Delivery in Kawempe Division 25

2.4The relationship between decentralization and service delivery in Kawempe Division 27

2.4. lAllocative Efficiency 27

2.4.2 Accountability 28

2.4.3 Children rights of education 29

2.4.4 Cost Recovery 30

CHAPTER THREE 32

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METHODOLOGY .32

3.0 Introduction 32

3.1 Research design 32

3.2 Research population 33

3.3. Sample size 33

3.4 Sampling procedure 34

3.5 Research instrument 34

3.5. 1 Self-Administered Questionnaires 34

3.5.2 Interview Guide 34

3.5.3 Documentary Review Guide 35

3.6. Validity and reliability of the instrument 35

3.7 Data collection procedures 35

3.8 Data Collection Methods 35

3.8. lQuestionnaire Survey 35

3.8.2 Interview Method 36

3.8.3 Documentary Review Method 36

3.6 Data analysis 36

3.7 Ethical consideration 37

3.8 Limitation of the research 37

CHAPTER FOUR 38

DATA PRESENTATION, ANALYSIS AND INTERPRETATION 38

4.0 Introduction 38

4.1 Demographic characteristics of the Respondents 38

4.1.1 Profile of respondents 38

VII

4.2 Level of decentralization in Kawempe Division 40

4.3 The level of service delivery in Kawempe Division 42

4.4 To establish the relationship between decentralization and service delivery in Kawempe

Division 43

CHAPTER FIVE 45

CONCLUSIONS, SUMMARY, RECOMMENDATIONS AND SUGGESTIONS 45

5.0 Introduction 45

5.1 Summary of findings 45

5.1.1 The level of decentralization in Kawempe Division 45

5.1.2 The level of Service Delivery in Kawempe Division 46

5.1.3 The relationship between decentralization and service delivery 46

5.2 Conclusion 46

5.3 Recommendations 47

5.4 Areas for further research 48

REFERENCES 49

APPENDICES 51

APPENDIX I: SECTION A QUESTIONAIRE 51

APPENDIX II: SECTION B: Determine the level of Decentralization in Kawempe division... 52

APPENDIX III: SECTION C: To determine the level of Service Delivery in Kawempe division

3.,

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