ABSTRACT
Change is what brings forth new ideas, solutions and growth. It’s about breaking free from
our circle of comfort in order to start seeing alternative routes offered to our organizations
to progress in the right direction. It’s about embracing business transformation, making an
organisation more agile, ready to adapt, and taking advantage of the latest innovations to
boost competitiveness. County governments in Kenya have become a point interest
especially in service delivery at the grassroots. To achieve this mandate, county managers
introduce changes that range from technological, organizational, cultural or even
leadership changes engaging different change management practices. The County
Government of Kakamega like all other organizations while strategically vouching for
success has embraced change of some sort over the years. The changes have had effect on
both the employees and organization at large based on the assorted change management
strategies used. It is with this onslaught that this study moved to bring out the effect of
Change management practices on employee performance with specific objectives of
determining the effect of organizational structure change management strategies on
employee performance in the County Government of Kakamega; establishing the influence
of technological change management strategies on employee performance in the County
Government of Kakamega; investigating the influence of leadership change management
strategies on the employee performance in the County Government of Kakamega;
examining the effect of Culture change management strategies on Employee performance
in the County Government of Kakamega and examining the moderating influence of
organizational factors on the relationship between change management practices and
employee performance in the County Government of Kakamega. The study targeted 160
employees of which 154 respondents were drawn from senior managers in the 11
ministries. Descriptive research design was used for the research with data obtained
through questionnaires and analyzed using statistical software SPSS and the results
presented in form of tables, graphs and charts. Results indicated 50.6% of changes in
employee performance could be attributed to organization structure (r2=0.506); 52.9% of
the changes in employee performance were attributed to organization culture (r2=0.529);
31.2% of the changes in employee performance was attributed to technology (r2=0.312);
31.6% of the changes in employee performance can be attributed to changes in leadership
(r2=0.316). It was therefore concluded that changes in the organizational structure have a
significant effect on employee performance in the County Government of Kakamega, that
technological changes have a significant effect on employee performance in the County
Government of Kakamega; Leadership changes have a significant effect on employee
performance in Kakamega County Government; that Organizational culture changes have a
significant effect on employee performance in the County Government of Kakamega and
that there was a negative but significant moderating effect of organizational factors on the
relationship between change management practices and employee performance of the
County Government of Kakamega. The study then recommends full adoption of the
change management practices so as to enhance service delivery, improved employee
performance and enhanced operation.
, G (2021). Change Management Practices And Employee Performance In Kakamega County, Kenya. Afribary. Retrieved from https://tracking.afribary.com/works/change-management-practices-and-employee-performance-in-kakamega-county-kenya
, George "Change Management Practices And Employee Performance In Kakamega County, Kenya" Afribary. Afribary, 08 May. 2021, https://tracking.afribary.com/works/change-management-practices-and-employee-performance-in-kakamega-county-kenya. Accessed 10 Nov. 2024.
, George . "Change Management Practices And Employee Performance In Kakamega County, Kenya". Afribary, Afribary, 08 May. 2021. Web. 10 Nov. 2024. < https://tracking.afribary.com/works/change-management-practices-and-employee-performance-in-kakamega-county-kenya >.
, George . "Change Management Practices And Employee Performance In Kakamega County, Kenya" Afribary (2021). Accessed November 10, 2024. https://tracking.afribary.com/works/change-management-practices-and-employee-performance-in-kakamega-county-kenya