Communication And Employee Performance Of Moyo District Administration Headquarters Of West Nile Region Northern Uganda

ABSTRACT The purpose of this study was to determine the effect of communication on employee performance of Moyo district administration headquarters West Nile region of Northern Uganda. The study was guided by four specific objectives which included; · identifying the effect of downward, Upward, Horizontal communication and their relationships on employee performance in Moyo district. The study adopted a cross-sectional survey design and with both quantitative and qualitative research paradigms with sample size of 120 respondents being used. Findings reveled that; downward communication had a significant influence on employee performance sig= 0.000; beta=0.576; r 2 =0.445. Upward communication had a very high influence on employee performance sig=O.OOO; Beta= 0.800; and r 2 =0.861. Horizontal communication has a significant influence on employee performance, sig=O.OOO; beta=0.385; and r 2 =0.226. On relationship, all sub variables of communication were found to have significant relationship with employee performance. The study therefore, concluded the communication has significant positive effect on employee performance. There is also a significant positive relationship between communication and employee performance. Upward communication is much fairly than downward and horizontal communication in influencing employee performance. Therefore, the study recommends that management of organizations should improve on upward communication because it is a better predictor of employee performance.

 TABLE OF CONTENTS 

DECLARATION A ............................................................................................. i 

DECLARATION B ............................................................. _ ................................ ii 

APPROVAL A ................ ~·····················································································iii 

APPROVAL B ................................................................................................... iv 

DEDICATION ................................................................................................... v 

ACKNOWLEDGMENTS .................................................................................... vi 

ABSTRACT ....................................................................................................... x 

CHAPTER ONE ................................................................................................ 1 

l.Ointroduction of the study ............................................................................... 1 

1.1.0 Background to the study ........................................................................... 2 

1.1.1 Historical perspective ................................................................................ 2 

1.2 Theoretical perspective ................................................................................ 3 

1.3 Conceptual Perspective ................................................................................ 4 

1.4 Contextual Perspective ................................................................................. 5 

1.5 Statement of the Problem ............................................................................ 6 

1.7 Research Objectives of the study .................................................................. 6 

1.8 Hypothesis of the study ................................................................................ 7 

1.9 Scope .......................................................................................................... 8 

1.9.1 Significance of the study ........................................................................... 9 

CHAPTER TWO .............................................................................................. 11 

2.0 Introduction ............................................................................................... 11 

2.1 Theoretical framework ................................................................................ 11 

2.2 Conceptual framework ................................................................................ 12 

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CHAPTER THREE ........................................................................................... 20 

3.0 Introduction ............................................................................................... 20 

3.1 The research design .................................................................................... 20 

3.3 Sampling size ............................................................................................. 20 

3.4 Sampling Procedure .................................................................................... 21 

3.5 Research Instruments ................................................................................. 21 

3.8 Data analysis .............................................................................................. 23 

3.9 Ethical considerations .................................................................................. 23 

CHAPTER FOUR ............................................................................................. 24 

4.0 Introduction ............................................................................................... 24 

4.1 Characteristics of respondents ..................................................................... 24 

4.2 Degree of communication at Moyo district headquarters ............................. 26 

4.3 Degree of employee performance at Moyo district headquarters .................. 29 

4. 5 Regression Analysis between study variables ............................................... 36 

CHAPTER FIVE .............................................................................................. 38 

5.0 Introduction ............................................................................................... 38 

5.1 Discussion of findings .................................................................................. 38 

5.1.1 Communication at Moyo District headquarters ........................................... 38 

5.1.2 The level of employee performance .......................................................... 39 

5.1.3 Downward communication and employee performance .............................. 39 

5.2 Conclusion .................................................................................................. 41 

5.5 Areas of further study ................................................................................ .42 

5.6 Contribution to knowledge .......................................................................... .43 

REFERENCES ............•............•................................................................... 44 

APPENDIX I .............................................................................................. 47 

APPENDIX 11 ............................................................................................. 51