Effects Of Recruitment Procedures on Employees’ Performance in Universite Laique Adventiste De Kigali, Kigali- Rwanda

ABSTRACT a) The study was meant to establish the “effects of recruitment procedures on employees’ performance in Universite Laique Adventiste de Kigali, Kigali- Rwanda”. The study was guided by three objectives: to analyse the employee recruitment process used by Universite Laique Adventiste de Kigali; to examine the procedures used in recruiting employees at Universite Laique Aventiste de Kigali; and to establish the effects (positive or negative) of recruitment procedures on employee performance in Universite Laique Adventiste de Kigali. A stratified method of sampling was used; and purposive sampling was used to select the sample. A self-administered questionnaire was used as the main method of data collection. Nonetheless, documentary review was used as well to supplement and validate the data collected through the self-administered questionnaire. The study found that Universite Laique Adventiste de Kigali has a well designed recruitment policy which elaborates the procedures used to recruit new employees, especially the lecturers and administrators. Both inside and outside sources of recruitment are used simultaneously to attract potential applicants. The study found that although external sources are the main source of employees of the University, internal source was observed to have been given special emphasis in order to promote and retain existing competent employees. The study also discovered that recruitment procedures used by the University affects employees’ performance both positively and negatively. In order to maximize the positive and minimize the negative effects of recruitment procedures x on employees’ performance, the researcher recommends that UNILAK should: ensure that the process for seeking candidates should not be discriminatory; employees’ recruitment procedures used should always produce clear and updated job descriptions; good records about recruitment should be kept safe; and any procedures that cause negative effects on employees’ performance should as much as possible be minimized, if not completely avoided.

 TABLE OF CONTENTS

PAGES

Declaration

Supervisor’s Approval

Dedication iii

Acknowledgement iv

Table of Contents v

List of Tables ix

List of Acronyms ix

Abstract xi

CHAPTER ONE ~ ~~1

1.0 INTRODUCTION ~1

1.1.0 Background of the Study 1

1.2 Statement of the Problem 4

1.3 Purpose of the Study 5

1.4 Objectives of the Study 5

1.5 Research Questions 5

1.6 Significance of the Study 6

CHAPTER TWO

2.0 REVIEW OF R.ELAF*ED L.I1ERA1LJRE ..,,.,.,,.,,,, ., 8

2.1 Overview 8

2.2 Conceptual Framework 9

2.3 Factors affecting Recruitment 10

2~4 The employee Recruitment Process 13

2.4 The Recruitment Procedures 16

2.5 Sources and ways of sourcing qualified employees 28

2.6 The Effects (positive or negative) of Recruitment Procedures on Employee

Performance 30

CHAPTER THREE 35.

3.0 METHODOLOGY 35

3.1 Overview 35

3.2 Research Design 35

3.3 Area and Scope of the Study 35

2.7 Study Population 35

3.5 Sample 36

3.6 Sampling Procedure 36

3.7 Methods and Instruments of Data Collection 36

3.8 Data Analysis 37

3.9 Validity and Reliability of the Materials 37

3.10 Research Procedure 38

3.11 Ethical Issues 38

CHAPTER FOUR , 40

4.0 PRESENTATION AND DISCUSSION OF FINDINGS ..., 40

4.1 Overview 40

4.1 Respondents’ Characteristics 40

4.3 Presentation of Findings 41

4.3.1 Recruitment Process used by Universite Laique Adventiste De

Kiga 41

4.3.2 Procedures used in Recruiting Employees at Universite Laique

Adventiste de Kiga 44

4.3.3 Effects of Recruitment Procedures on Employee’s Performance in

Universite Laique Adventist de Kigali 49

4.4 Summary of Findings 52

CFIAP1ER FIVE .................... RDUUfl5O~U~DDflD~UBU ~ ..uuan. 54

5.0 CONCLUSIONS AND RECOMMENDATIONS ...,.......,........ ..~....,,,., 54

5.1 Overview 54

5.2 Conclusions 54

5.3 Recommendations 55

5.4 Suggested Areas for Further Research 57

References 58

Appendices 60

Appendix A: Self-Administered Questionnaire for UNILAK Staff 60