Employee Participation and Organizational Performance A Case Study of Mukw Ano Industries Limited in Uganda

TABLE OF CONTENT

Contents

DECLARATION ............................................................................................................................ ii

APPROVAL .................................................................................................................................. iii

DEDICATION ............................................................................................................................... .iv

ACKNOWLEDGEMENT ............................................................................................................... v

ABSTRACT .................................................................................................................................... .i

TABLE OF CONTENT ............................................................................................................... vii

LIST OFT ABLES ........................................................................................................................... x

LIST OF FIGURES ........................................................................................................................ xi

CHAPTER ONE ............................................................................................................................ 1

1.0 Introduction ............................................................................................................................... 1

1.1 Background of the study ............................................................................................................ 1

1.2 Statement of the problem ........................................................................................................... 2

1.3 Purpose of the study .................................................................................................................. 3

1.4 Objectives of the study .............................................................................................................. 3

' 1.3 Research questions .................................................................................................................... 3

1.6 The scope of the study ............................................................................................................... 3

1.7 significance of the study ........................................................................................................... .4

1.8 Conceptual framework .............................................................................................................. 5

1.9 Research Limitations ................................................................................................................. 6

CHAPTER TWO ........................................................................................................................... 7

REVIEW OF LITERATURE .......................................................................................................... 7

2.0 Introduction ............................................................................................................................... 7

2.1 Theoretical Review .................................................................................................................... 7

2.2 Forn1s of Employee participation in organizations .................................................................. 10

2.2.1 Fonnal and infonnal paiticipation prograins ........................................................................ 11

2.3 The relationship between employee participation ai1d perfonnance ....................................... 13

2.3 .I The benefits of employee participation in organization ....................................................... 14

vii

2.3.2 Limitations of participation in the organizations ............................. ~ .................................... 16

2.4The best ways on how to improve employee participation in the organizations ...................... 17

CHAPTER THREE ..................................................................................................................... 18

METHODOLOGY ........................................................................................................................ 18

3.0. Introduction ............................................................................................................................ 18

3 .1 Research design ....................................................................................................................... 18

3.2 Study population ...................................................................................................................... 18

3 .2.1 Sample size ........................................................................................................................... 19

3 .2.2 Sampling techniques and procedure ..................................................................................... 19

3.3 Data collection ......................................................................................................................... 19

3.3.1 Data collection methods and instruments ............................................................................. 19

3.3.1.1 Questionnaire ..................................................................................................................... 19

3.3.1.2 Interviews .......................................................................................................................... 20

3.3.1.3 Observation ........................................................................................................................ 20

3.4 Data processing and analysis ................................................................................................... 20

CHAPTER FOUR ....................................................................................................................... 21

PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA ............................... 21

4.0 Introduction ............................................................................................................................. 21

4.1 Presentation, analysis and interpretation of results are done under the following themes ...... 21

4.1.1 Fonns of employee participation .......................................................................................... 21

4.1.2 The relationship between Employee pmiicipation m1d perfonnance ................................... 26

4.1.3 Determine the ways on how employee's participation can be improved ............................. 28

CHAPTER FIVE ......................................................................................................................... 31

FINDINGS, CONCLUSIONS AND RECOMMENDATIONS ............................................... 31

5.0 Introduction ............................................................................................................................. 31

5.1 Summm·y of objective one: fonns of employee's pmticipation .............................................. 31

5.2 Objective two: The relationship between Employee participation m1d perfonnance in

Mukwano ....................................................................................................................................... 31  

ABSTRACT The research topic was identified because most organizations do not recognize the employee participation in organizational decision making. The study set out to investigate the relationship between employee paiticipation and organizational pe1f01mance at Mukwano industries limited in Uganda. It was guided by a number of objectives which were to establish the fonns of employee participation, to investigate the relationship between employee participation and performance and to detennine the ways on how employee pa1ticipation can be improved in the organization. The study was canied out using self administered questionnaires, interview guides and the results were analyzed and presented in tables, frequencies of the respondents, figures and n content. Summai-ies were also drawn and conclusion made from the collected data. The study revealed that employee paiticipation was a major factor to organizational perfonnance. It enhances positive response to change, increased more suggestions. The study also revealed that employees understood best appropriate situation when they were engaged in decision making. The researcher reco1mnended that the organization should use various alternative ways of motivating employees in the orgai1ization. However future study should be done to get more light in this problem.