Enhancing Customer Service Through Employee Engagement in The Service Sector A Comparative Study of a Hotel and A Tour Operator in Victoria Falls Zimbabwe

ABSTRACT

The aim of this paper is to ascertain how customer service could be enhanced through employee engagement lack of documented evidence of the contribution of employee engagement to customer service improvements in the service sector in Zimbabwe motivated the researcher to carry out this study

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APA

M., B (2021). Enhancing Customer Service Through Employee Engagement in The Service Sector A Comparative Study of a Hotel and A Tour Operator in Victoria Falls Zimbabwe. Afribary. Retrieved from https://tracking.afribary.com/works/enhancing-customer-service-through-employee-engagement-in-the-service-sector-a-comparative-study-of-a-hotel-and-a-tour-operator-in-victoria-falls-zimbabwe

MLA 8th

M., BHEBHE "Enhancing Customer Service Through Employee Engagement in The Service Sector A Comparative Study of a Hotel and A Tour Operator in Victoria Falls Zimbabwe" Afribary. Afribary, 05 May. 2021, https://tracking.afribary.com/works/enhancing-customer-service-through-employee-engagement-in-the-service-sector-a-comparative-study-of-a-hotel-and-a-tour-operator-in-victoria-falls-zimbabwe. Accessed 24 Nov. 2024.

MLA7

M., BHEBHE . "Enhancing Customer Service Through Employee Engagement in The Service Sector A Comparative Study of a Hotel and A Tour Operator in Victoria Falls Zimbabwe". Afribary, Afribary, 05 May. 2021. Web. 24 Nov. 2024. < https://tracking.afribary.com/works/enhancing-customer-service-through-employee-engagement-in-the-service-sector-a-comparative-study-of-a-hotel-and-a-tour-operator-in-victoria-falls-zimbabwe >.

Chicago

M., BHEBHE . "Enhancing Customer Service Through Employee Engagement in The Service Sector A Comparative Study of a Hotel and A Tour Operator in Victoria Falls Zimbabwe" Afribary (2021). Accessed November 24, 2024. https://tracking.afribary.com/works/enhancing-customer-service-through-employee-engagement-in-the-service-sector-a-comparative-study-of-a-hotel-and-a-tour-operator-in-victoria-falls-zimbabwe