This handout on hotel management and service performance standard seek to address the gap in hotel services done by employees and employers. It enumerates what needs to be known and done to achieve high service skills. For any intending hotelier, this handout is a must have for you and one can train and acquire knowledge from it. Different departments of the hotel were captured in it down to making of some cocktails and service equipments. This handout is knowledge on its own.
ABSTRACT By making a brief historical survey about evolution of tourism in Ethiopia, this study examines the impact of transportation infrastructure on tourism management in Lake Tana region, North West Ethiopia, with greater emphasis on road and water transportation and was carried out to determine if the region’s water and roads infrastructure were unsuitable for safe transportation and for tourism development. Data were collected from both primary and secondary sources. Primary sourc...