ABSTRACT The new student-centred paradigm and new learning and teaching approaches have created the need for a re-conceptualisation of the roles and responsibilities of libraries in learning and teaching processes. The university is expanding in terms of admissions and academic programmes. Likewise, information needs of students and lecturers at the university are rapidly changing. In the light of these, academic library of the university is expected to change in line with the growing needs...
ABSTRACT The Gulf of Guinea which currently tops in the security incident of IUU fishing and also a hotspot for maritime armed robbery and piracy has nearly all the coastal states bordering it declaring their commitment to the implementation the ISPS Code including Ghana. However, in spite of the fact that the ISPS Code functionally requires the restriction of unauthorised persons to vessels and port facilities, the Tema Fishing Harbour is observed to be still dominated by unregulated and un...
Whether the inception of the GCNet at the port of Tema has aided better facilitation of international trade is the burden of this study. By use of the quasi experimental method and the administration of questionnaires in a survey to a purposively sampled group of respondents in addition to analysis of documents, it came to light that indeed, by the turn of the last century the situation at the port of Tema had become unwieldy and the state was losing vital revenue to inefficient Internat...
ABSTRACT This dissertation is a qualitative assessment of the future of the transit trade in Ghana with emphasis on import transit trade through the Port of Tema. A brief history of the transit trade in West Africa particularly Ghana was discussed. The study revealed that Ghana did not position itself for the transit trade so she was caught unaware when the trade arrived in Ghana. The international regime for the transit trade was also discussed. It revealed that Ghana had no option but to op...
ABSTRACT Occupational Health and Safety (OHS) systems and their management are very important issues in today‘s market place. Many kinds of research have been done to indicate that it has direct impact on productivity and performance but very little emphasis is placed on it in the Ghanaian market. The Tema Port is an important entry and exit point in this country and its operations involves dealing with large metal containers and machine equipment. This requires that safety measures are pr...
ABSTRACT Often managers are tempted to believe that the only effect of operational efficiency is cost reduction and improvement in profit. Operational efficiency is not just about cost; other business objectives, including service quality, customer satisfaction, customer retention, sustainability and market expansion still have to be achieved in order to keep existing customers and revenue. Many This thesis provides a background on ports operational efficiency through automation, and custome...
ABSTRACT This research interrogates the influence of trust, price, service quality and customer satisfaction on customer loyalty in the freight forwarding service industry in Ghana. The research used primary data through a survey of 60 respondents. The respondents were importers and exporters, who have been clearing goods with freight forwarders working in Tema port. The Statistical Package for the Social Sciences (SPSS) version 20.0 software was used to analyse the data gathered using 25-ite...
ABSTRACT Having appreciable knowledge and understanding of the custom cargo clearance at the various ports is critical to the operational activities of shippers and freight forwarders. This study sought to examine the electronic cargo clearance procedures at the Port of Tema. The study was at the port of Tema which handles about 80% of Ghana’s imports (GPHA, 2006). A mixed sampling techniques was used in sampling a total of 142 respondents for the study. The process initially sought to inte...
ABSTRACT The purpose of this study was to explore the state of the art of existing shipping portals and other e-marketplaces in the shipping industry. The analysis was based on UTAUT model which was modified to suit the Ghanaian context in the study by exploring literatures on technology acceptance and adoption studies to have a broader perspective and adopt a literature survey approach to this study. The objectives of this study is therefore are to review literature regarding the usage of fr...
ABSTRACT This study examined the impact of port operations on the health and safety of dockworkers at the Port of Tema. Specifically, it sought to find out dockworkers' perception of health and safety risks, the prevalent health and safety risks at the Port of Tema, and how such risks impact on the health and safety of the dockworkers. By means of two sets of questionnaires designed for 100 dockworkers on one hand and 5 health and safety managers on the other, qualitative and quantity data ...
ABSTRACT Safety is paramount in all human activities, in this regards the government of Ghana came out with strategic port development policy to transform the ports of Ghana from service ports to landlord ports. This strategy allowed the Ghana Ports and Harbours Authority to adopt a port reform programme to increase the participation of the private sector in the provision of services and facilities to ships and cargo. Over the period of about ten years (2003 -2013), the port of Tema has emplo...