ABSTRACT Fraud is one of the major ethical issues in the card industry. The study sought to find out card fraud detection techniques on performance of commercial banks in Kenya. The main aim of the study was to identify the different types of card fraud, and, review alternative techniques that can be used in detection of card fraud. The study defines common terms in card fraud, highlights key statistics and figures. The study reflects on how returns in the banking sectors have been eroded due...
ABSTRACT Non Governmental Organizations (NGOs) face various challenges in the implementation of their projects. This study seeks to establish the factors affecting the successful implementation of projects in NGOs within urban slums in Kenya. To achieve this objective, the study was guided by the following specific research objectives: finding out how funding affects implementation of projects of Children of Kibera Foundation; establishing the effect of training on implementation of projects...
ABSTRACT Globally, employee turnover has always been a big challenge to many organizations. In the teaching profession, the global annual turnover intention stands at 45% which is high above the 10-15% recognized by Human Resource Management (HRM) researchers. In 2015, Kenya had a total of 288, 000 teachers and a deficit of 144,708 teachers however, the situation has not changed much since current data indicates that Kenya has a total of 301,560 teachers and requires more than 155,605 teache...
ABSTRACT In Kenya, before independence, teachers were employed by different missionary agencies to teach and help in spreading the gospel among the natives. After independence, Teachers Service Commission (TSC) was established by an act of parliament cap 212 (1967). Among other functions, it was meant to employ teachers. Since inception, TSC used supply-driven method to recruit teachers. The policy changed in 1997 following the government freeze in employment of civil servants and teachers d...
ABSTRACT The Agricultural Cooperatives Societies are seen as a key feature in rural development and poverty alleviation strategy in both developed and developing countries. The agricultural cooperatives are encountered by a few difficulties that make their operations; management and performance difficult which study intend to investigate. The study was guided by the following objectives; to determine Knowledge Creation practices and performance of agricultural cooperative societies, examine...
ABSTRACT The Sacco sub-sector in Kenya has been identified by The World Council of Credit Unions (WOCCU) as the fastest growing in the World. The SACCO Societies Regulatory Authority (SASRA) adds that the sub-sector continues to play a pivotal role in the realization of vision 2030 of mobilizing savings for Kenya’s investment needs. With the intense growth of the sector, the SACCO subsector operates in a context of intense competition. As such, the sector players continuously engage in mea...
ABSTRACT The lower tier commercial banks in Kenya have been recording declining performance over the recent past especially in the wake of tight regulatory controls and shifting operating environment. Poor financial performance has cost several lower tier banks dearly to the extent that some had to be put under receivership. Recently in the financial year 2017, most banks in tier II and III posted poor financial results with previous superb performers posting big losses. To thrive, the comme...
ABSTRACT Today’s competitive markets make businesses more dependent on their ability to react to changes and adjust their processes to the new requirements. To raise efficiency as is required by the bank’s regulators has a number of limitations that includes a regulated financial market, new customer base and the projected revenue. In this environment, it is a key test for business organizations to transform the vast number of concepts and ideas into products and services. Banks run ...
ABSTRACT Telecommunication plays a significant role in the country's economic development. Firms' profitability, growth and survival depend upon efficiency and effectiveness of data, voice and media transmission. Across section survey of five customer care centers owned by three mobile service providers was done. Simple Random sampling was carried out to sample 150 mobile subscribers apportioned in proportion h/-.their market share. '" Since this is an industry characterized by high competit...
ABSTRACT In Kenya, Small and Medium Enterprises (SMEs) have continued to face a mountain of challenges and struggle to achieve significant growth despite their importance to the Kenyan Economy. Imprudent working capital decisions have been highlighted in literature as some of the principal causes of their stagnation and decline in growth. Nevertheless, there is scarce empirical evidence on whether working capital management activities significantly affect growth of these institutions. Notabl...
ABSTRACT Sustainability of a project is a great challenge in most developing countries including Kenya. Evidently, it is sustainability that differentiates between women group projects that have succeeded and ones that have failed. Women group projects need resources to enable them continue to provide the services to members and also the community at large. Women groups have for long time relied on the donor funding in order to support their project activities through donations and grants. H...
ABSTRACT Brand personality is an emerging modern marketing differentiation marketing strategy which enhances business competitiveness. The general objective of this study was to investigate the influence of brand personality on customer purchase decision of Smartphone in Kenya. The specific objectives of the study were to; establish the influence of brand personality sincerity on customers purchase decision, determine the influence of brand personality excitement on customer purchase decisio...
ABSTRACT The Central Bank of Kenya annual supervision report, 2018 showed there has been low performance incidence of MFIs attributed to factors such as the rising levels of nonperforming loans measured as a percentage of gross non-performing loan divided by net advances to customers from 7% in 2011 to 16% in 2016, a situation that has adversely impacted on their profitability which as per the CBK year 2018 supervisory report indicated a 447 percent increase in reported loss of Kes 935.1mill...
ABSTRACT Good performance of Kenya’s county government is critical due to the important role that these governments play in the country. In Garissa County, the revenue collected in the year 2014/2015 was Ksh 96 million while the targeted revenue was Ksh 500 million per year and therefore the county fell short of its revenue collection target. In the year 2013/2014 the revenue collected was Ksh 39.5 million while the targeted revenue was Ksh 500 million per year. This therefore has led to t...
ABSTRACT Compensation and benefits are two of the best tools for companies to recruit and retain quality employees. Enticing benefits and compensation also help existing employees stay motivated to excel each day at work. This study analyzedthe influences of compensation systems on employee performance in the MFIs. The study guided by specific objectives which are to establish how salary, commissions and bonuses affect the employee performance of deposit micro finances in Nyeri. The study so...