ABSTRACT This study seeks to analyze the effectiveness of training and development programs on employee performance, particularly in the public sector in Tanzania. The research was conducted at Dodoma Municipal Council (DMC) in Dodoma Tanzania. The study specifically aimed to identify factors affecting implementation of a training program, to find out how trainees perceived the implementation of a training program in the study area, to document how training plan process is carried out at the...
ABSTRACT Service quality and customer service are a key determinant of customer satisfaction and eventually high revenue through purchase decision on TANESCO services. The objective of the study was to assess customers‟ satisfaction with customer service at TANESCO. The study adopted qualitative research under the case study design to suit the nature of this study. The case study approach was considered to be appropriate for this study because issues related to customer services are comple...
ABSTRACT Post-harvest loss of cereal grains in Tanzania is a serious problem and is widespread even when the country experiences bumper harvest. Despite the efforts made by the government and other stakeholders to reduce post-harvest loss of cereal grains, there is still persistence of the cereal grains losses during post-harvest activities. Thus, this study was conducted to examine the contribution of women in PHLM of cereal grains among agro-pastoralists in Chamwino District, Tanzania. Spe...
ABSTRACT This study aimed at investigating the role of Human Resources managers in reforming public administration in Tanzania specifically in Musoma District. It intended to review recruitment and incentives strategies with the aim of making public sector employment more attractive to young and talented graduates. Transforming and revitalizing public administration enable the state perform its changing role for serving citizen better. The research design used in this study was survey design...
ABSTRACT Employee motivation is an essential tool in promoting organizational effectiveness. Basically, motivational strategies are factors that rejuvenate the degree of employees‟ commitment. At the same time organizational effectiveness denotes the ability of an organization to fulfill its required obligations. ZETDC has been perceived by its clients as rude, incompetent and negligent thus leading to corporate damage. The attitudes and behaviors of employees at ZETDC have been expressed t...
Abstract This study was aimed at finding out whether land resettlement indeed achieved poverty eradication, using the case of Central Estate Resettlement in Chirumhanzu, to ascertain whether or not resettled farmers in Central Estate in Chirumhanzu have managed to eradicate poverty through accessing land and produce cash crops. A couple of literature on sustainable livelihoods, including relevant model, was reviewed focusing on aspects such as community assets, adaptive strategies and technol...
Abstract: Every University in Tanzania has its own teachers ' training program curriculum, and the way teachers are educated to meet challenges but still upholding the teaching professional is also questionable. The present study assesses teachers„moral, value, ethics, psychology and working morale in secondary education. The study involved structured questionnaire interview, focus group discussion and key informants study design. The study found that student behavior is influenced by bot...
Abstract The world particularly developing countries such as Zimbabwe have continued to experience recurrent water and sanitation related diseases outbreaks despite efforts by various governments and Non-Governmental Organisations (NGOs) to educate community. In Bindura, in 2015 Practical Action Southern Africa has used podcasting technology to raise WASH awareness and improve the relationship between residence and municipality with the aim of reducing the burden of diarrhoeal diseases. This ...
ABSTRACT For the period 2011 to 2013, the Commission has been poorly performing financially. The expenditure has always been more than the revenue. The poor performance has been seen to be as a result of the pricing system adopted by the Commission. This research focused on an investigation into the effects of pricing system on financial performance in public sector entities, taking a case study of the Judicial Service Commission. The study made use of the descriptive research design, where i...
ABSTRACT The research sought to analyze the role played by CSOs with specific reference to ZimRights a grassroots based organization in the harmonized elections of 31 July in Zimbabwe. The main problem has been that the role of CSOs in elections has been down played and to some extent CSOs has been labeled as regime change agents and allies of opposition parties. A review of related literature was carried out to establish what other renowned scholars and authors had to say no the role CSOs pl...
ABSTRACT This study was conducted to investigate the contribution of projects funded by capital development grants on socio-economic development in Dodoma region. The main purpose of the study was to asses the impact of projects funded by capital development grants on economic development in Dodoma region. This study used a sample size of 135 respondents (60 local government officials, 3 village chairman and 74 village residents). A cross-sectional survey method was adopted in order to colle...
ABSTRACT The study was motivated by persistent operational risk exposures which could be pointed in daily operations at PSMI Westend Hospital and challenges have led to failed quality services and smooth running of operations in the organisation. The purpose of the study was to assess the effectiveness of operational risk practices at the organisation and to establish alternatives which can be used to mitigate and take control of the operational risk exposure the organisation is facing. The r...
Abstract Following the 1980 Berg Report, and the injection of “political conditionalities” by the Bretton Woods Institutions (BWI), in particular the International Monetary Fund (IMF) and the World Bank (WB) in their financial relationships with the developing countries, the intellectual issue of how best to attract and stimulate foreign direct investments (FDI) became subsumed within the great debate ignited by the famous Report. As the debate raged on, there was the lack of specific foc...
ABSTRACT This chapter presents an introduction on the study on the effectiveness of tax incentives on the Zimbabwe’s food industry. The chapter contains background to the study, problem statement, conceptual framework, research questions, research objectives, significance of the study, delimitation of the study, limitations, abbreviations and acronyms
ABSTRACT The informal sector has grown over years as people fail to get employment in the formal sector. In Zimbabwe, the sector is dominated by women and the majority of the people in the sector are aged 15 years to 30 years. Although the sector has made significant contributions to improving people`s livelihoods, the growth of the sector has impacted negatively on WASH service provision in urban areas as the existing WASH infrastructure was not designed to cater for these large numbers of ...