ABSTRACT The study aimed at assessing factors that influence revenue collection in local government authorities. The study was conducted in 7 wards of Mbeya City namely; Ruanda, Iyunga, Ilomba, Forest, Igawilo, Sisimba and Nsalaga. The research used a case study approach and collected data using interviews, questionnaire, documentarysources and FGD. Participants involved in the study were the principal income earners in the households. The data collected were analyzed qualitatively and quant...
ABSTRACT The extant literature has under-explored the factors that determine construction performance among small scale building contractors in Ghana. Using the data set of 50 questionnaire received from respondents in the sector, this study examines the determinants that affect construction performance. The descriptive statistics as well as the analysis of variance (ANOVA) approach was used to make inferences from the data collected. The results indicate that the factors of performance of s...
ABSTRACT For the last three decades, citizen participation has become an increasing aspect of and as a key of development within the realm of good governance across the world. It has gained ground and has been embraced in political, economic and social spheres of life. Governments emphasize participatory approaches in the development activities that intend to benefit a given community. This research aimed to explore the role of local authority in promoting citizen participation toward develo...
ABSTRACT This thesis uses the fifth and sixth rounds of the Ghana Living Standards Survey (GLSS) conducted in 2005-2006 and 2012-2013, respectively, to examine the themes of education, inequality and earnings in Ghana. Three key objectives are pursued. The first objective is to assess how educational attainment, measured by the average years of schooling, relates to inequality in education. The second objective is to examine how education influences inequality in earnings through an assessme...
ABSTRACT This study which was conducted between October and December 2017, explored the opportunities and constraints for attracting private investors in Wami-Mbiki WMA in Bagamoyo District. The study guided by three specific objectives; (i) to determine investment opportunities found in Wami-Mbiki WMA that can attract investors, (ii) to examine factors for lack of private investors in Wami-Mbiki and (iii) to develop a win-win public-private partnerships (PPPs) framework for Wami-Mbiki WMA. ...
ABSTRACT The menace of Political Insecurity is a major challenge in developing countries and more grave in the West Africa sub-region. This study sought to appraise two Economic Community of West African States (ECOWAS) Protocols; the Protocol on Conflict Prevention (1999) and the Democracy and Good Governance Protocol (2001), and how they address the Political Security challenge in the sub-region. The study adopted the qualitative research approach. Both primary and secondary data were used...
ABSTRACT The study aimed at investigating the role of human resource management in redressing employees‟ turnover in the higher learning institutions a case study of the University of Dodoma and St John University of Tanzania. A general objective was to examine the role of human resource management, in redressing employee‟s turnover, in the higher learning institutions. Specific objectives were to determine the magnitude of employee‟s turnover at the University of Dodoma and St. John U...
ABSTRACT This study examined the influence of attitudes and personal values on willingness to remain in rural areas among Human Resource for Health (HRH) in Tanzania. The study was conducted in Kigoma and Tabora regions as they have the lowest HRH densities, where, two districts were selected from each region. The study employed explanatory cross-sectional survey using data collected in one point of time. The study involved 230 participants who responded to questionnaire and 11 key informant...
ABSTRACT This paper reviews the financial management system of the Legon Interdenominational Church in light of the financial mismanagement issues of misconduct arising in recent times. It focuses on the cash management, investment management and internal control and accountability mechanisms of the church as they present a more reflective depiction of the entire system. It was a qualitative study that employed the use of interview, observation and document reviews as tools to appraise the ...
ABSTRACT The study has investigated the relationship between employee retention and customer satisfaction in the Tanzanian banking industry, FINCA Microfinance Bank as the case study. The specific objectives were, to examine the level of employee retention, to assess the level of customer satisfaction and to examine the relationship between employee retention and customer satisfaction. The study has employed an explanatory cross-section survey design. Data were collected by using a questionn...
ABSTRACT Customer relationship management has been broadly thwarted as the panacea to improving supplier-customer relationship in literature. However, business-to-business relationships are often characterized by deeply complex relationships in the supply chain. This research therefore evaluates the customer relationship management practices/initiatives employed by Guinness Ghana Breweries Limited (GGBL) as a supplier to manage its relationships with trade partners in the supply chain. It so...
ABSTRACT The purpose of this project was to determine the impact of Mobile Money services on Retail banking in Ghana with emphasis on three selected banks, Ecobank Ghana limited, GCB Bank Limited and Fidelity Bank Ghana Limited. These banks were selected based on their share of industry deposit contribution. A close ended questionnaire was designed and used to collect data from one hundred and thirty-three (133) respondents using convenience sampling. The respondents were customers and poten...
ABSTRACT The purpose of the study is to research into road infrastructure construction dynamics with focus on causes of delays and its effects on pedestrians’ safety in Ghana. Using a comparative analysis to examine dynamism in road infrastructure construction delays and its effects on pedestrians’ safety, Lapaz (N1) and Madina (N4) highways in Accra Metro and LaNkwantanag Madina Municipality respectively were selected for the study because N1 was successfully completed on time while N4 ...
ABSTRACT The aim of this thesis is to contribute to the knowledge about Online Brand Communities and their influence on Brand Loyalty. More specifically, it focuses on measuring the role of brand commitment and trust within online brand communities to engender brand loyalty. This is done by adopting and adapting the model of Laroche et al. (2013) that explains the influence of Online brand communities on brand loyalty. Brand commitment, considered by many authors as relevant in this constell...
ABSTRACT Social media provides a virtual network place where individual and organisations are able to enjoy and express their opinions, exchange opinions, distribute and control messages anywhere anytime. The use of SM has aided an exceptional growth in the way people interact with each other and do business. Unlike the traditional advertising tools of marketing communications, SM platforms, allow consumers to make inputs into the brand messages displayed by various companies, making SM a mo...