Social & Management Sciences

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Research Papers/Topics Social & Management Sciences

An Impact Assessment of the Effect of Physical Evidence on Customer Perception of Service Quality

Abstract There has been a growing trend where most Zimbabwean private hospitals are fervently investing significant material and financial resources in beautifying their service environments. The trend is largely inspired by the blanket academic assertion implying that physical evidence catalyzes customers’ positive perception of health service quality. This, they believe enables rms in the sector to charge premium rates for the actual services, and improve their bottom lines significantly ...

Youth-Unemployment and Criminality in Nigeria

ABSTRACT This study investigated the public perception of the relationship between youth unemployment and criminality in Nigeria. Questionnaire was administered on participants which comprised 1200 members of diverse groups drawn from three major cities; Enugu, Ibadan and Kaduna in three main ethno-geographical regions of the country using simple random and purposive sampling techniques. Data were analyzed using both descriptive and inferential statistics. The finding established a signific...

Assessment of Compliance with Internal Control Mechanism by Microfinance Banks in the North Central States of Nigeria

ABSTRACT The study is aimed at the assessment of compliance with internal control mechanism by Microfinance Banks in the North Central States of Nigeria. Data were collected through the use of structured questionnaire which contained 45 items. Descriptive statistics, mean, standard deviation and t-test were used for data analysis. Simple random sampling was used to select three states (Benue, Nasarawa and Plateau) and Abuja out of the six states in the North Central States of Nigeria. T...

Analysis of Environmental Factors Influencing the Performance of Small Business Enterprises in Abuja Municipal Area Council (AMAC)

ABSTRACT This research work analyzed the environmental factors influencing the performance of small business enterprises in Abuja Municipal Area Council (AMAC).  Available literatures and Empirical studies reported that small and medium scale businessesimpacted greatly to the development of the economy of Nigeria. Some selected small scaleenterprises from Abuja Municipal Area Council (AMAC) wasusedasastudyand questionnairewereadministered. The researcher used primary data gathered through ...

An Assessment of Local Government Administration in Kwara State: A Study of Baruten and Ilorin West Local Governments (1999-2007)

Local government is a body crated by law to provide a specified range of services to the local people because of the difficulty by the state to administered successful all her functions through the central organ. “After decades of the creation of local governments in Nigeria and the reforms they undergone, the development profile of our local communities remain woeful” inspite of the funds they received from both federal and state government over the years. Using Baruten and Ilorin W...

GOVERNMENT AND THE MANAGEMENT OF SECURITY CHALLENGES IN NIGERIA

Abstract This study examines critically government and the management of security challenges in Nigeria and to explain its effect on the development of Nigeria. The study adopted the descriptive research design. The population of the study was 776,298 (Seven Hundred and Seventy-Six Thousand, Two Hundred and Ninety-Eight) of the Abuja Municipal Area Council (AMAC) out of which a sample size of 200 was taken through cluster sampling technique. Data was analyzed using the Linkert’s frequency ...

Assessment of the Contributions of Deposit Money Banks in Financing Small and Medium Scale Enterprises in Nigeria

This study examines the contributions of the Deposit Money Banks DMB’s in financing Small and Medium Scale Enterprises SME’s in Nigeria. The main objective is to assess the contributions of DMB’s in financing SME’s in Nigeria. As part of the methodology, the study adopted both primary and secondary sources of data. The data were analyzed using descriptive statistics, chi-square and regression analysis to test the formulated hypotheses. In line with the objectives which reveals that �...

LOCAL GOVERNMENT ADMINISTRATION AND GRASSROOTS DEVELOPMENT IN BWARI AREA COUNCIL ISSUES AND OPTIONS

ABSTRACT This study examines the Local Government Administration and Grassroots Development in Bwari Area Council: Issues and Options. The objectives of the study was to; examine local government administration as an instrument of grassroots development, to examine the factors limiting local government administration in achieving the goals of grassroots development and to examine the measures to promote grassroots development through the local government. The study made use of the statistica...

THE EFFECTS OF BANK FRAUD IN NIGERIAN ECONOMIC DEVELOPMENT (21ST CENTURY EXPERIENCE)

Fraud is gradually becoming rampant and a daily occurrence in our banking industry, while the bank management is busy working out means of detecting, checking fraud, the fraudsters on the other end are busy designing new method of circumventing those measures in conjunction with some dishonest bank staff. It should be pointed out that effect destabilizes banks not only that, hinders growth of banks. Hence we have good numbers of banks that were distress, acquired by other banks and merged wit...

The Financial Management in Co-Operative Financing Agency (A Case Study of Kwara Co-Operative Financial Agency L.T.D Ilorin)

ABSTRACT Co-operative financing agency are not different from other types of business with respect to efficient management of their funds they are required to used funds very carefully and judiciously because their source of funds tend to be limited.           The peculiar limitation imposed by co-operative principle make it very difficult for co-operative to obtain sufficient funds from outside e.g. that interest payment must not exceed percentage.           As a catalyst ...

The Empirical Investigation of the Relationship Between the Agricultural Sector and the Industrial Sector as a Strategy for Economic Growth and Development in Nigerian. (A Case Study of Nige

PROPOSAL This project study the empirical investigation of the relationship between the Agricultural sector and the industrial sector as a strategy for economic Growth and development in Nigeria. The major objective and aims of this project work is to look at the effect of agricultural sector and the industrial sector in Nigeria. The data used in this project are mainly from primary survey data (by the use of questionnaire), personal interview with the respondents and secondary survey data. ...

The Effectiveness of Tax Administration in Nigeria (A Case Study of the Federal Boards of Inland Revenue Ilorin, Kwara State)

ABSTRACT The project title: effectiveness of tax administration in Nigeria  is meant to explain  in details the administration  and management of tax in Nigeria  fails means to enlighten and farouse consciousness on the students who intend going  into the profession on the challenges besetting effective administration   of tax in Nigeria  and practical way by which it can be combated. Chapter one  deals with the introduction  , statement  of the problem , scope and justification ...

The Effectiveness of Raffle Draw as a Promotional Strategy in the Sales of Soft Drinks A Case Study of Nigeria Seven-Up Bottling Company Plc Ilorin Kwara State)

TABLE OF CONTENTS Title page Certification Dedication Acknowledgement Table of contents CHAPTER ONE: INTRODUCTION 1.1    Intorduction 1.2    Background to the problem 1.3    Aims and objectives 1.4    Significance of the study 1.5    Scope of the study 1.6    Definition of key terms CHAPTER TWO: LITERATURE REVIEW 2.1    Historical background of the bottling company 2.2    Sales promotion defined 2.3    Types of sales promotion 2.4    Objectives of sales promotio...

Customer Value Management and End User Satisfaction in Government Aided Primary Schools in Hoima District, Uganda.

ABSTRACT  Customer value management contributes to economic development and all companies and organizations should aim at maximizing end- user satisfaction which is an explicit and measured business goal. Dissatisfaction reduces on the levels of output and the line Ministry may overtime fail to achieve its strategic, operational and tactical objectives. The aim of the study was to establish the challenges met in attempt to meet customer satisfaction, the causes of dissatisfaction and on the ...

Loan Management and the Survival of Commercial Banks in Selected Districts in Meru Region in Eastern Kenya

ABSTRACT  This study sought to establish the relationship between loan management and survival of Commercial Banks in selected districts in Meru Region in Eastern Kenya. The study was guided by four research objectives; to determine the profile of respondents in terms of age, sex, designation and level of income; to determine the level of loan management in terms of secured loans, unsecured loans and mortgages management; to determine the level of survival of commercial banks in terms of loa...


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