ABSTRACT The overall goal of the government of Kenya is to promote and improve health status of all Kenyans through effective, accessible, and affordable health services. To address major challenges in health sector and to make health care accessible and affordable, the government of Kenya in 1966 set up NHIF to provide medical insurance cover. Stakeholders have raised dissatisfactions on the services being offered citing that the entity has lost sight on its objectives leading to loss for mo...
ABSTRACT Once excellent strategies are formulated, they must be effectively and efficiently translated into action. The general purpose of this study was to examine factors that influence implementation of strategic plans in newly established public universities in Kenya. The objectives of the study were; to examine how the existing human resources management practices, organizational culture and organizational leadership, organizational structure & administrative systems, and effective commu...
ABSTRACT According to Insurance Industry of Kenya Report of 2017, in 2017, world insurance premiums in nominal USD terms increased by 4.0% to USD 4,892 billion, up from USD 4,703 billion recorded in 2016. Further, the report indicates Africa’s insurance industry premium grew by 0.5% in real terms to USD 66.7 billion in 2017, representing 1.4% of World’s insurance market share. In Kenya, insurance growth was 2.8 % in year 2016 compared to 2.63% in previous year while South Africa growth wa...
ABSTRACT Management of account receivables is a significant problem for most utility service providers, particularly those still dealing with the post-payment system when services are delivered prior to payment. This study was aimed at determining the impact of the accounts receivable on Nzoia Water Services Company's financial performance. The average collections on financial performance, accounts receivable turnover and the moderating effect on accountability and financial performance by re...
ABSTRACT This research project aimed at investigating the factors affecting internal audit effectiveness in Semi-Autonomous Government Agencies in the Ministry of Environment and Forestry. The study focused on influence of management support, internal auditor’s autonomy, internal audit staff competence and the role of audit committee on internal audit effectiveness. The findings of this study were paramount to the stakeholders in the corporate world and of significant contribution to intern...
ABSTRACT The purpose of this study was to find out if visually impaired students at Midlands State University are facing similar challenges as students in Namibia at Secondary schools in their learning environments. The researcher intended to find solutions to the problems that are faced by the visually impaired students at Midlands State University. The research employed qualitative and quantitative data collection procedures through the use of triangulation of instruments: the observation,...
Abstract The focus of the study was to challenge the continued dominance of English as a Lingua Franca, which is what (Lanvers, 2011) termed as the hegemony of English. The background of the study is that this is the 21st century whereby the traditional trade barriers caused by geographical locations have been eliminated due to technology. The internet has come a long way to alleviate the communication barrier, however the diversity of world languages still remain as a challenge. This study ...
ABSTRACT The concept of corporate social responsibility has prevailed since time immemorial and has for a long time paved way for organizations' to have moral, ethical, and philanthropic responsibilities in addition to their responsibilities to earn a fair return for investors and comply with the law. For a long time, corporate social responsibility has raised issues on who actually benefits from the CSR initiatives. Business analysts have documented that CSR benefits the organization by push...
ABSTRACT With the growing competition of globalization, strategic decision makers have been faced with the competing interests of external and internal stakeholders such as greater diversity in corporate governance and maximizing financial performance. The objective of this study was to determine the effect of board characteristics on financial performance among Deposit Taking Microfinance Institutions (DTMFI`s) in Nairobi County. This study focused on board characteristics: the board size, b...
Abstract Numerous studies and literature with varied results have been conducted in the subject of CSR. Several questions about CSR still remain, for example there is no evident answer if CSR activities affect the financial performance, why companies engage in CSR and how they apply to it. There are several different definition of CSR and companies choose to apply it in different ways therefore it is a rather complex subject. A peculiar paradox of Kenyan economic history is that the large fir...
Abstract This study sought to examine the effect of Quality Management System (QMS) based on ISO 9001 and service delivery in the road sector, a case of Project Management and Engineering Consultants Limited (PROME) in Uganda. ISO 9001 Quality Management System was the independent variable, while service delivery was the dependent variable. ISO QMS was measured in terms of customer focus, leadership, and engagement of people while service delivery was measured in terms of customer satisfactio...
ABSTRACT This study investigated the Internal Control System (ICS) that influenced financial performance (FP) in Municipal Urban Councils in northern Uganda: a case of Kitgum Municipal Urban Council (KMUC). The objectives of the study were: to explore the relationship between internal control activities and FP in KMUC; to find out how the internal control environment affects FP in KMUC; and, to assess the impact of auditing on FP in KMUC. A descriptive research survey design was adopted using...
ABSTRACT Unquestionably, access to finance from financial institutions is essential for the profitability and sustainable growth of the small and medium enterprises sector (SMEs). The purpose of the study was to ascertain the factors influencing access to debt finance by SMEs in Rubaga, Kampala, Uganda with a view to establishing a coherent model directed at improving SME access to debt finance. The study adopted the cross-sectional/correlational design and intrinsically it was hypothesized t...
ABSTRACT In this period of globalization when the world is consistently experiencing numerous rapid changes in various grounds, the atmosphere that the organizations operate on is dynamic and unstable. This has led to strategic planning to facilitate an organizational framework that necessitates changes and gain a competitive edge. In this study, the main objective was to establish influential factors of strategic plans implementation in universities a case of universities in the Mount Kenya ...
ABSTRACT Public procurement is the acquisition of any type of works, assets, services and goods by purchase, rental, lease, license, tenancy, franchise or by any other contractual means. Public procurement consumes huge amounts of tax payers’ money. In United Kingdom, the public sector spent £242 billion on procurement of goods, works and services in 2013/2014 which accounted for 33% of the sectors spending. In South Africa, public procurement spending represents 29% of the country’s gro...