Business Administration Research Papers/Topics

The Effect Of Employees Satisfaction On Customer Satisfaction: Case Study Of The University Of Dodoma

ABSTRACT The study was put in place in order to accomplish four objectives. The objectives were; to understand the drivers of employee job satisfaction under the study area, to investigate if motivated employees become satisfied with their jobs, to investigate if satisfied employees become good performers and to assess the level of customer satisfaction with services rendered by employees. The study was conducted using explanatory case study design and was based at UDOM as the platform. Data...

Challenges Facing Financing Of Small–Scale Entrepreneurs In Kigoma-Ujiji Municipality: A Case Of Palm Oil And Soap Making Producers

ABSTRACT This study investigated the challenges facing financing of small-scale entrepreneurs in Kigoma-Ujiji Municipality, based on a case of oil palm and soap making producer. To achieve the desired results, the study used various techniques for data collection, like questionnaires, interviews, field observations and sampling techniques. The Statistical Package for Social Sciences (SPSS) was used for data analysis. The study involved two categories of respondent namely small-scale entrepre...

Examining Challenges Faced By Smes In Accessing Loan From Financial Institution The Case Of Iringa Municipality

ABSTRACT The study sought to examine challenges faced by SMEs in accessing financial loans required to sustain and expand their operations, from financial institutions. A sample of ninety (90) SMEs was randomly selected from across a wide spectrum of industries was selected. Questionnaires containing both open-ended and close-ended questions, as well as interviews with the entities‟ managers, were used to collect data. It was found that very few SMEs succeeded in accessing funding from fin...

Low Income Employees Micro Business Management Strategies And Livelihood: A Case Of Ubungo Municipal Council

ABSTRACT The study has aimed to examine low income employee‟s micro business management strategies and livelihood in Ubungo Municipal Council.The study specifically has focused on determining the typical livelihood strategies performed by low income employees, assess the micro business activities‟ undertaken by low income employees, assess institutional and managerial support from Municipal to enhance micro business management and improvement of their livelihood and challenges facing low...

Contribution Of Direct Delivery On Availability Of Medicine And Medical Supplies In Health Facilities In Tanzania: A Case Of Dodoma Region

ABSTRACT Direct delivery of medicines and medical supplies, was introduced in 2010 in the country following the directive of the Ministry of Health and Social Welfare (MoHSW) to MSD. This was prompted by under-delivery of health products to health facilities, delays of delivery and poor clientele relationship between the health facilities and MSD. This study was therefore, put in place in order to investigate on the contribution of the direct delivery method on the availability of medicines ...

Influence Of Service Marketing Mix On Adolescents’ Voluntary HIV Counseling And Testing Uptake In Tanzania

ABSTRACT Background: In public health, traditional 4Ps marketing mix elements (product, price, place and promotion) have been successfully used to influence clients/patients to adopt desired health behaviors and health status changes in reproductive health, TB, malaria, child survival and HIV interventions. However, the use of additional 3Ps of the marketing mix has rarely been used in public health interventions. Objective: The main purpose of the study was to examine the influence of the a...

The Effect Of E-Budgeting In The Financial Performance Of Lower Local Government Authorities: The Case Of Dodoma City

ABSTRACT Tanzania is one of the countries that have introduced the e-budgeting system up to the local government authorities in the country. However, huge funds are lost in lower local government authorities in Dodoma government because of poor budgeting system. There are reported double allocation, errors and miss use of funds, that continues on the lower level of government. Therefore, this study examined the effect of e-budgeting in the financial performance of lower local government auth...

Assessment Of Performance Of Financial Management In Local Authorities: A Case Study Of Bahi District Council In Dodoma Region

ABSTRACT Local Government Authorities have authority of collecting and spending public funds, also are responsible for delivering public services such as Primary education, Secondary education, Local health services, Agriculture extension and live stock, Water supply and Local road maintenance. Financial management is very important to LGAs in order to convince the public that their funds are properly used according to laws and regulations governing the authorities. The general objective of ...

Assessment Of The Effectivenes Of Marketing Management In Non Governmental Organizations In Tanzania: A Case Of Morogoro Municipality

ABSTRACT The study was focused on the assessment of the effectiveness of marketing management in Non-governmental organizations in Tanzania specifically in Morogoro Municipality. It was guided by three specific objectives which are: to identify the NGOs‟ practice of marketing management, to understand the management, opportunities and threats of NGOs and to examine the perceptions of beneficiaries towards services given by NGOs. The research methodology employed was case study design. Data...

Impact Of Financial Inclusion On Poverty Reduction Among Small Holder Farmers In Dodoma: A Case Of Chamwino District

ABSTRACT Inclusive finance is drawing attention as a vehicle for economic growth and poverty reduction. This study focused on the impact of financial inclusion on poverty reduction among small holders‘ farmers in Dodoma particularly Chamwino District. The study specifically focused on the type of financial institutions available to small holder farmers, the contribution of access to financial services by smallholder farmers and the effects of financial inclusion on poverty reduction. The s...

Corporate Social Responsibility And The Performance Of Small And Medium Scale Enterprises (Smes) In Lagos State, Nigeria

ABSTRACT Corporate social responsibility has become the rhetoric of every business enterprise, no exceptions to small and medium scale enterprises. This study examines the relationship between corporate social responsibility and organizational performance of SMEs in Lagos State, Nigeria. Data were generated by means of questionnaires to 261 operators of SMEs, 2518 employees and 2591 consumers of the products and services of the enterprises on CSR and performance variables.

The Impact Of Training And Development In Public Organization: A Case Study Of Nyamagana District In Mwanza Region, Tanzania

ABSTRACT This study aimed at investigating the impact of training and development on employee work performance in public organizations in Nyamagana district and finds out factors that affect training and development on employee work performance in government organizations and suggests some measures which add value to the training and development programs. The study used a non-experimental cross-section design that allowed the uses of questionnaires and interview in which a sample size of 96 ...

Change Management And Organizational Performance In Nigeria: An Empirical Investigation

ABSTRACT This study was carried out to empirically test the relationship between organizational change and performance as well as proffer better strategies for managing change to enhance organizational performance. 

An Assessment Of The Impacts Of Export Processing Zones On Namibia’s Socio-Economic Growth

Abstract This study attempts to assess the impact of the Export Processing Zone (EPZ) programme in Namibia. Using data from the country’s EPZ programme authorities, the central bank, relevant studies, and country reports, the study shows that although the programmes have facilitated employment generation and foreign exchange earnings from manufacturing and exports, such exports rely highly on the mining processing sector such as diamond cutting, polishing, as well as zinc refinery. The rel...

The Relationship Between Ceo Compensation And Firm Performance: A Case Study Of Namibian State –Ownedenterprises (SOE’S)

ABSTRACT Over the years, the increase in executive remuneration in both the private sector and stateowned entities (SOEs) has been the subject of intense discussions. The poor performance of some SOEs with highly remunerated executives, begs the question whether chief executive officers (CEOs) in Namibian SOEs deserve the high levels of remuneration they receive. The main purpose of the study was to determine whether there is a relationship between CEOs’ remuneration and company performanc...


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