The study carried was based on the introduction of automated teller machines and service quality delivery in the banking industry. The purpose of the study was basically to find out whether the introduction of automated teller machines has improved the quality of service and delivery in the banking industry. What inspired the researcher to carry out the research was due to the fact that even though banks have introduced automated teller machines, some clients have faced complications and that...
Abstract This study was to establish the relationship between income tax administration and profitability of small-scale business enterprises in Kikuubo B. Kampala Central. The study aimed at assessing the profitability of business enterprises in Kikuubo B. Kampala Central; finding out if taxpayers are aware of all their tax obligations, know how income tax is administered, policies and problems affecting them as well as their businesses. The study was guided by the following research objecti...
Abstract The study about the role played by management practices in the performance of small scale enterprises was intended to contribute knowledge to the existing policy makers to address the issues of management and performance of small scale enterprises, In particular this study helps entrepreneurs to realize the challenges they face in the small and medium enterprises and this study also made some recommendations to overcome those challenges. The study shows how some management practices ...
Abstract The purpose of the study was to assess the effect of budgetary control practices and financial performance of soft drink companies in Kawempe division based on Riham Company. The study was set determine the effect of cost allocation on the financial performance, to determine the effect of cost evaluation on financial performance and to examine the effect cost monitoring on financial performance of soft drink Companies in Kawempe division. The study was conducted in Riham located in K...
ABSTRACT The study was about Micro finance financial serv1ces to poor people in Buyinja Sub County '-Jama) in go District. The purpose of this study was to investigate whether micro finance institutions: contribute toward rural communities in economic development focusing at the range of services offered by MFis. Assessing whether services offered by MF!s actually address the economic development of· rural communities suggesting possible measures that should be adopted to enhance rural commu...
Abstract The study sought to investigate the influence of personal, home and school-based factors on academic performance. The study attempted to answer the question: "Which personal factors, home factors, and school based factors are perceived to be major contributors to academic performance of pupils in public primary schools"? To identify the factors, the study was based on social learning theory. The researcher used stratified sampling technique to select eight public primary schools from...
Abstract The purpose of the study is to find out the impact of ATM and the profitability of the bank. The desk research method was used to get data about the impact of adoption of Automated_ Teller machine on the profitability .and performance of Centenary Bank Arua Branch. The study revealed that the technology is still a new phenomenon in Uganda. Little has been done on the impact of ATM technology on the bank's bottom line-client service, sustainability and profitability. The study also re...
Abstract The general objective of the study was to examine the influence of mobile money services on the growth of small and medium enterprises in Kansanga business area and the specific objectives of the study were; to examine the effect of mobile payment on the growth of SMEs in Kansanga business area, to establish the effect of mobile finance on the growth of SMEs in Kansanga business area and to determine the effect of mobile banking on the growth of SMEs in Kansanga business area. The fi...
This chapter contains background of the study, statement of the problem, purpose of the study, research objectives and questions, scope of the study and significance of the study. 1.2Background to the study Uganda has emerged over the past twenty years from economic decline, and repressive governments to macroeconomic stability, high growth in per capital income and inflation of about 7.5% (BOU 2007). Presently Uganda has witnessed economic growth in many sectors and there is considerable pol...
Abstract The purpose of this study was to establish the impact of taxes on performance of small scale business enterprises in Makindye division. The study was guided by three research objectives specifically to assess the performance of small scale business enterprises, to find out impact of taxes on performance of small scale business enterprises and to find out constraints to growth of small scale business in Makindye division. The study involved secondary sources of data where the research...
ABSTRACTThe purpose of this study was Assessment of employee recruitment and selection practices and challenges: the case of Addis Ababa city administration revenue bureau Mercato no.1 medium tax payer branch office. The study adopted a descriptive research design to assess the recruitment and selection practices both qualitative and quantitative methods were employed to gather information using questionnaire and interview. Simple random sampling techniques were used to choose respondents of ...
CHAPTER ONE 1.0 Introduction This chapter will show the background, problem statement, purpose, objectives, research questions, hypothesis, and significance of the study. 1.1 Background of the study Following a deep banking crisis in 1998, 1999, Uganda's banking sector has experienced recovery and the regulatory environment has focused on creating security, and confidence and maintaining strong capitalization rates. The sector has experienced higher supervision from the bank of Uganda and hig...
ABSTRACf The study intended to investigate the impact of privatization on the performance of business organizations; case study, of Stanbic Bank (U). With the objectives such as; determine the privatization process in Stanbic Bank (U), establish the relation ship between pre-privatization and the performance of Stanbic Bank (U), and establish the effect of post privatization and the performance ofStanbic Bank (U). The purpose of this study was to investigate the impact of privatization on the...
ABSTRACT The study was set to establish the impact of credit policy on loan recovery in microfinance institutions in uganda using a case study of pride microfinance Kisoro district branch. The research used a sample size 59 from population of 70 respondents. The research objectives of the study were: To establish the existing credit policies in Pride microfinance Kisoro, to examine how loans are recovered in Pride microfinance Kisoro and to establish the relationship between credit policy and...
ABSTRACT. This research is done to investigate the impact that the brand has on the performance of an organization, by such analysis the management of an organization will really be forced to try and check whether their brand is performing better than the competitors. The research is divided into five chapters and this proposal has three chapters thus, the introduction and background of the study, chapter two with the literature review and some of the literature discussion as presented by the...