IMPACT OF INTERNAL RECRUITMENT ON EMPLOYEE PERFORMANCE IN AN ORGANIZATION. (A CASE STUDY OF MULAGO HOSPITAL UGANDA)

TABLE OF CONTENTS

DECLARATION i

DEDICATION H

APPROVAL ifi

TABLE OF CONTENTS iv

LIST OF TABLES VII

LIST OF FIGURES Vifi

ABSTRACT

CHAPTER ONE 1

INTRODUCTION 1

1.0 Introduction 1

1.1 Background to the problem 1

1.2 Statement of the problem 2

1.3 General objective 3

1.4 Objectives 3

1.4.1 General objectives 3

1.4.2 Specific objectives 3

1.5 Research questions 3

1.6 Scope of the study 3

1.6.1 Geographical scope 3

1.6.2 Conceptual scope 4

1.6.3 Time scope 4

1.6.4 Sample selection and size 4

1.7 Significance of the study .4

1.8 Definition of the key concepts 5

CHAPTER TWO 6

LITERATURE REVIEW 6

2.0 Introduction 6

2.1 The concept of internal recruitment 6

2.2 Employee performance 8

2.3 Conclusion 9

2.4 Conceptual Framework 10

2.4.1 Description of the conceptual framework 10

CHAPTER THREE 11

RESEARCH METHODOLOGY 11

3.0 Introduction 11

3.1 Research design 11

3.2 Area of study 11

3.3 Study population 11

3.4 Sample selection and sample size 11

3.5 Data collection methods 12

3.5.1 Research instruments 12

3.5.2 Research procedures 12

3.6 Data analysis 12

3.6.1 Qualitative data analysis 12

3.6.2 Quantitative data analysis 13

3.7 Limitations of the study 13

CHAPTER FOUR .14

DATA PRESENTATION AND ANALYSIS 14

4.0 Introduction 14

4.1 Background information 14

4.2 Respondent’s Opinion about Internal Recruitment policy 15

4.3 Respondent’s Opinion about Internal Recruitment process 16

4.4 Influence of Internal Recruitment on employee Performance 19

4.4 Respondent’s Opinion about impact of internal recruitment on employee performance7 19

CHAPTER FIVE 21

SUMMARY OF FINDINGS, CONCLUSSION AND RECOMMENDATIONS 21

5.1 Summary of findings 21

5.1.1 Influence of Recruitment and Selection on organizational performance 21

5.1.2 Effectiveness of Internal Recruitment Process of Mulago 1-lospital 21

5.2 Conclusion 22

5.3 Recommendations 22

REFERENCES 24

APPENDICES 28

Appendix I: Interview schedule for respondents 28

ABSTRACT 

The purpose of this study was to assess the impact of the internal recruitment on employee performance. It was to find out the internal recruitment policy or practice, the impact of the internal recruitment process, the challenges associated with the internal recruitment practice and ways to help improve human resource planning and development. The study obtained information from twenty (20) respondents from staff of Mulago Hospital in Kampala through the use of questionnaire. The results indicated that, use of MoPS/HSC and employee referrals are mostly the mode for internally recruiting potential employees, it was also realized that the method used in the internal recruiting process was very effective and moreover helped improve employee performance. The study revealed that internal recruitment process was also characterized with lots of challenges, among the recommendations made were that potential employees should all be treated fairly during the internal recruitment process, more so employees must be appraised constantly to ensure that they improve upon their performance.