Industrial Accidents and Employee Performance in Kenya Petroleum Oil Refineries Limited (Mombasa).

Overview
Cite Work

TABLE OF CONTENTS

DECLARATION .................................................................................. : ..................... i

APPROVAL ............................................................................................................. ii

DEDICATION ........................................................................ , ................................ iii

ACKNOWLEDGEMENT ......................................................................................... iv

ABSTRACT .............................................................................................................. v

TABLE OF CONTENTS ............................. , ............................................................ vi

CHAPTER ONE ........................................................................................................ 1 .

1.0 Introduction .............................................. : ........................................................... I

1.1 Background of the study ................................................ ., ..................................... 1

1.2 Statement of the problem ..................................................................................... 2

1.3 Purpose of the study ............................................................................................. 3

1.4 Specific objectives of the study ............................................................................ 3

1.5 Research questions ............................................................................................... 3

1.6 Conceptual Framework ........................................................................................ 4

1.7 Significance of the study ..................................................................................... .4

1.8 Scope of the study ·····················································:··········································5

CHAPTER TWO ......................................... : ............................................................. 6

2.0 Introduction ..................................................................... : .................................... 6

2.1 Definition of concepts .............................. , ........................................................... 6

2.2 Theoretical Framework ........................................................................................ 7

2.3 Relationship between Industrial accidents and employee performance .................. 8

2.4 Effects of accidents on performance ..................................................................... 9

2.5 Causes of accidents at the workplace .................................................................. 10

2.6 Conclusion ...................................................................................... : .................. 11

CHAPTER THREE ................................................................................................. 12

METHODOLOGY .................................................................................................. 12

3.0 lntroduction· ........................................................................................................ 12

3.!Research Design .................................................................................................. 12

3.2 Area of study : ..................................................................................................... 12

3.3 Study population ................................................................................................ 12

3.4 Data Collection methods and Instruments ........................................................... 13

3.5 Data Analysis and Presentation .......................................................................... 13

3 .5 Research Procedure ............................................................................................ 13

CHAPTER FOUR .................................................................................................... 14

DATA PRESENTATION, FINDINGS ANDANALYSIS ....................................... 14

4.0 Introduction ....... , ................................................................................................ 14

4.1 The relationship between industrial accidents and employee performance .......... 14

4.2 The effects of accidents on performance ............................................................. 16

4.3 T\1e causes of the minor accidents at the workplace ............................................ 17

CHAPTER FIVE ............................................................ : ........................................ 19

DISCUSSION, CONCLUSION AND RECOMMENDATION ................................ 19

5.0 INTRODUCTION .............................................................................................. 19

5 .1 Discussion of the research .................................................................................. 19

5.2 CONCLUSION ................................................................................................... 20

5.2.1. To find out the relationship between accidents and employee performance ..... 20

5.2.2. To examine the effects of major types of accidents on performance ................ 21

5.2.3 To establish the causes of the minor accidents at the workplace ....................... 21

5.3 RECOMMENDATIONS ................................................................ : .................. 21

5 .4 Areas for further research ................................................................................... 22

REFERENCES ............................................................... , ........................................ 23

APPENDIX 1 .......................................................................................................... 24

APPENDIX 2 .......................................................................................................... 25

APPENDIX 3 ................................................ : ......................................................... 26

APPENDIX 4 .......................................................................................................... 27

QUESTIONNAIRES TO EMPLOYEES ............................................... , .................. 28

ABSTRACT This study was intended to examine the industrial accidents effects on employee performance with specific reference to Kenya Petroleum Refmeries Limited Changamwe, Mombasa. The objectives of the study were to find out the relationship between industrial accidents and employee performance, examine the effects of major types of accidents that occur in the workplace and to establish the causes of minor accidents at the Kenya Petroleum Refineries. The methods used in data collection were questionnaires and the researchers ground observation. From the findings of the study, a negative relationship between accidents and employees' performance was revealed since it is the major factor that lowers the personnel's effectiveness. The major type of accident occurring in this organization is burns. The study also found out that human error is one of the causes of industrial accidents. It is evident that the minor cases were reported on a weekly basis and the employees needed to be trained on safety in order to control accident occurrences. The conclusion made indicated that companies should focus on the human's need on safety in order to promote the quality of the product they deliver. This is so because minor accidents rampantly occur due to the worker's fault or his behavior during work. The general recommendations have been made that training should be done quarterly since more ideas and skills are being invented in the competitive market. Management should provide training materials like books not only during training process but also when they are out. The supervisors, being in the best position and in daily contact with the workforce are the best people to do the training.

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Industrial Accidents and Employee Performance in Kenya Petroleum Oil Refineries Limited (Mombasa).

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