INDUSTRIAL RELATIONS AND LABOUR TURNOVER: A CASE STUDY OF UNLIVER COMPANY UGANDA

TABLE OF CONTENTS

APPROVAL. ...................................................................................................................... ii

DEDICATION ................................................................................................................. iii

ACKNOWLEDGEMENT .............................................................................................. iv

TABLE OF CONTENTS ................................................................................................. v

CHAPTER ONE .............................................................................................................. 1

1.0 Introduction ............................................................................................................. 1

1.1 Back ground of the study .................................................................................... 1

1.2 Statement of the problem .................................................................................... 5

1.3 Purpose of the study ............................................................................................. 5

1.4 Specific Objectives of the study ......................................................................... 5

1.5 Research Questions ............................................................................................... 6

1.6 Scope of the Study ................................................................................................. 6

1. 7 Significance of the Study ..................................................................................... 6

CHAPTER TWO .............................................................................................................. 7

LITERATURE REVIEW ................................................................................................. 7

2.0 Introduction ............................................................................................................. 7

2. 1 Conceptual Frameworks ...................................................................................... 7

2.2 The Effect of Communication on Labor Turnover ....................................... 8

CHAPTER THREE ...................................................................................................... 12

RESEARCH METHODOLOGY .................................................................................. 12

3.0 Introduction ........................................................................................................... 12

3. 1 Research Design ................................................................................................... 12

3.3 The Study Population .......................................................................................... 12

3.4 Sample Size ............................................................................................................ 13

3. 5 Research Instruments ........................................................................................ 13

3.5.1 Questionnaires .................................................................................................. 13

3.5.2 Interview .............................................................................................................. 13

3. 6 Data Analysis ......................................................................................................... 13

CHAPTER FOUR ......................................................................................................... 14

DATA PRESENTATION, ANALYSIS AND RECOMMENDATIONS ................. 14

4.0 Introduction ........................................................................................................... 14

Background information ........................................................................................... 14

4.1 Gender of respondents ....................................................................................... 14

Source; primary data .................................................................................................. 16

4. 3 Level ofEducation ............................................................................................... 16

4. 4 Marital status of respondents ......................................................................... 17

4.5 Effects of wages and salaries on labour turnover in Uniliver Company

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4.6 Effect of communication on labour turnover in Uniliver Company

Uganda ............................................................................................................................ 19

4.7 Relationship between industrial relations and labour turnover. ......... 21

CHAPTER FIVE ........................................................................................................... 23

SUMMARY OF MAJOR FINDINGS, CONCLUSIONS AND

RECOMMENDATIONS ................................................................................................ 23

5.0 Introduction ........................................................................................................... 23

5.1 Summary of major findings .............................................................................. 23

5.2 Conclusions ........................................................................................................... 24

5.3 Recommendations ................................................................................................ 24

REFERENCES .............................................................................................................. 26