Integration Of Information And Communication Technology And Performance Of Tertiary Institutions In Nairobi City County, Kenya

ABSTRACT

The Kenyan education sector has not embraced the ICT usage and consequently, effect of integration of ICT on performance has not received adequate investigation. The study, therefore, investigated the effect of ICT integration on the performance of tertiary institutions in Nairobi City County. The study target population was 149 tertiary institutions in Nairobi City County. Simple random sampling method was used to select the respondents from the sample size of 60 respondents drawn from the ICT specialists employed in the institutions. Data were collected using questionnaires and the internal reliability analysis showed Cronbach’s alpha value of 0.60. Results showed that the overall study established that performance of tertiary institutions depends on ICT infrastructure, ICT proficiency, and management support ICT usage. However, ICT policy had no effect of on performance. The R-Square in the study was found to be 0.53. This value indicated that the effect of information communication technology (ICT) integration systems explained 53% of the variance in performance of tertiary institutions. There was a positive correlation between the Proficiency and the Performance. The infrastructure was the second variable with a positive correlation with tertiary institution performance. Usage had a positive correlation with performance. Management support and policy had a positive correlation with performance which was not significant.As a result, the research findings revealed that with increase in ICT infrastructure and proficiency, more users would continually expose to the capabilities of ICT which would in turn increase their performance. The management involvement in planning ICT use and perception had also changed positively towards use of ICT in teaching and learning. The study established that the support of policy makers is needed for ICT to be properly utilised so as to enhance performance among Tertiary Institutions in Kenya.