Leadership Competencies and Quality of Employees in Selected Branches of Hass Company Kampala, Uganda

ABSTRACT 

The purpose of this study was to investigate leadership competencies and quality of employees in selected branches of Hass Petroleum Company in Kampala, Uganda. The study particularly sought to establish how leadership competencies influences, the quality of employees of the target company. The study was prompted by the overwhelming employees’ attrition in most private companies in Uganda. In gathering the information, the research study employed both primary and secondary sources, questionnaire. The primary source was mainly the distributed questionnaires, and the secondary sources were the library work and internet explorer. The study used for Descriptive design (comparative and correlation as research design. The target population of the research was 204 and using simple random sampling sample of 135 respondents from five different branches of the target company. This study was guided five research objectives such as 1) to determine the demographic characteristics of respondents 2) to determine the level of leadership competencies 3) to determine the level of employees’ quality 3) to establish if there is significant relationship between the target variables and finally 5) to establish if there is significant difference between the target variables and then the researcher extracted from above objectives the research questions. Tables were used in organizing the data, SPSS and excel application software were the tools employed to analyze and interpreting the collected data. From the findings of the study, it was revealed that leadership competencies and quality of employees up to an extent influence each other. As the analysis of this research showed if the leadership competencies are administrated well enough the quality of employees would be affiance. During the analysis the researcher founded that mostly the leaders in Hass company train, motivate, communicate, delegate, monitor, compensate, appraise and evaluate the quality of their employees. But still they need to improve some areas such as employee induction, career opportunities, personal development, fringe benefits and etc. for improving the quality and competency of their employees.

TABLE OF CONTENTS

Chapter Page

One THE PROBLEM AND ITS SCOPE

Background of the Study -1

Statement of the Problem -5

Purpose of the Study -5

Research Objectives -5

Research Questions -7

Hypothesis -7

Scope -7

Significance of the Study -8

Operational Definitions of Key Terms -9

Two REVIEW OF RELATED LITERATURE -11

Concepts, Ideas, Opinions From Authors/Experts - 11

Theoretical Perspectives -19

Related Studies -21

Three METHODOLOGY -24

Research Design -24

Research Population -24

Sample Size -24

Sampling Procedure -25

Research Instrument -26

Validity and Reliability of the Instrument -26

Data Gathering Procedures -26

Data Analysis -27

Ethical Considerations -28

Limitations of the Study -28

Four CHAPTER FOUR -30

PRESENTATION, INTERPRETATION AND ANALYSIS OF DATA -30

PROFILE INFORMATION OF THE RESPONDENTS -30

Five CHAPTER FIVE -46

Summary of findings -46

Conclusion -48

Recommendations -49

Areas for further research -50

REFERENCES -51