Moderating Effect of Organizational Climate on Employee Voice and Organizational Effectiveness: A Study of Dangote Plc Gboko Plant

ABSTRACT

This study investigated the moderating effects of organizational climate on employee voice and organizational effectiveness in Dangote Cement Plc Gboko Plant. The main objective of the study was to determine the moderating effects of organizational climate on employee voice and organizational effectiveness. Specific objectives were to: investigate the effects of collective, individual voice on productivity, moderating effects of organizational climate on collective, individual voice and productivity, ascertain the effects of collective, individual voice has on efficiency, moderating effects of organizational climate on collective, individual voice on efficiency. The study was a descriptive survey research that involved 520 population out of which 260 participants were drawn using stratified and random sampling techniques. Standardized questionnaire was used to collect data and multiple regression analysis done with the utilization of Statistical Package for Social Sciences (SPSS V23). Findings revealed that individual voice had the highest effects on productivity with beta coefficient 0.630, organizational climate had significant effects on individual voice and productivity with beta 0.623, organizational climate revealed significant effects on efficiency with 0.549 beta coefficient. More so, individual voice had significant effects on efficiency with beta coefficient 0.447, collective voice had beta coefficient 0.438 and significant effects on efficiency, organizational climate moderated significantly the effects of individual voice on efficiency with beta 0.338, collective voice had beta 0.271 with significant effects on productivity, and organizational climate had significant effects on collective voice and productivity with beta coefficient 0.231.  All the hypotheses were rejected on 5% significance level hence the researcher concluded that employee voice had significant effect on organizational effectiveness. Nevertheless, organizational climate moderated the effect employee voice had on organizational effectiveness. The researcher therefore recommended among other things that management of Dangote Cement Plc Gboko Plant should ensure employees have a say on issues pertaining to company and about them as employees in both collective and individual mechanisms, create positive or healthy organizational climate which would encourage employees to be innovative, provide conducive environment and other motivational packages to employees for overall effectiveness of the organization.