MODERN OFFICE EQUIPMENTS AND THEIR CONTRIBUTIONS TO THE SUCCESS OF A BUSINESS ORGANIZATION (A CASE STUDY OF NNPC ENUGU DEPOT)

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ABSTRACT

This study focused on “modern office equipment and their contributions to the success of a business organization (a case study o f NNPC Enugu) to achieve this purpose some research questions were raised and a review of the related literature was made. The survey research design was adopted in this study. The population of the study includes workers and management of NNPC Enugu depot. A sample of 150 respondents and random sampling technique was used in selecting the workers in a particular unit of the organization. Data for the study were obtained from both the primary and secondary source. Personal interview was also employed to confirm the responses. The data generated from this study were analyzed using simple percentage, table rating scales and mean scores. The major findings showed that the modern office equipment contribute immensely to the success of business organizations like NNPC Enugu depot. Based on these findings, the researcher recommended: Acquiring of standby generating sets, provision of spare parts and qualified staff to facilitate productivity in the organization.

TABLE OF CONTENTS

Title pagei

approval pageii

Certification iii Dedicationiv

Acknowledgement v

Table of Contents vii

Abstract x

CHAPTER ONE

INTRODUCTION

1.1Background of Study 1

1.2Statement of the problem 4

1.3Purpose of the study 5

1.4Research Questions 6

1.5Significance of the study 7

1.6Scope of the study 7

1.7Definition of terms8

CHAPTER TWO

LITERATURE REVIEW

2.1Definition of modern office equipment 10

2.2Types of office equipment 11

2.3Sources of acquiring office equipments 14

2.4Determine the training needs for operators15

2.5Designing of training program for operators16

2.6Maintenance of office equipments 18

2.7Advantages of using modern office equipment 19

2.8Disadvantages of using modern office equipment 21

2.9Summary 23

CHAPTER THREE

3.1Research Methodology25

3.2Population 25

3.3Sampling techniques/samples size 26

3.4Method and source data collection 26

3.5Tools for data analysis26

CHAPTER FOUR

4.1 Data Presentation and Analysis 28

4.2Discussion of finding31

CHAPTER FIVE

Summary, Conclusion and Recommendation

5.1Summary32

5.2Conclusion 33

5.3Recommendations 34

5.4 Limitations of the study 36

5.5Suggestions for further studies 36

References 37

Appendix 138

Questionnaire 39

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MODERN OFFICE EQUIPMENTS AND THEIR CONTRIBUTIONS TO THE SUCCESS OF A BUSINESS ORGANIZATION (A CASE STUDY OF NNPC ENUGU DEPOT)

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