Performance Appraisal System and Organizational Productivity of Golis Telecommunication in Bosaso, Somalia

ABSTRACT This study examined the effect of performance appraisal system on organizational productivity in Golis Telecommunication in Bosaso, Somalia. The problem of the study was poor organizational productivity in Golis Telecommunication in Bosaso, Somalia. The following were the objectives of the study: (i) to examine the effect of management by objectives on organisational productivity of Golis Telecommunication in Bosaso Somalia, (ii) to establish the effect of training of appraisers on organisational productivity of Golis Telecommunication in Bosaso Somalia, and (iii) to assess the effect of appraisal feedback on organisational productivity of Golis Telecommunication in Bosaso Somalia. The study based on a cross sectional research design. Quantitative approaches were employed to conduct this study on the effect of performance appraisal system on organizational productivity in Golis Telecommunication in Bosaso, Somalia. The target population was 80. The sample size of the study consisted of 67 respondents from the target population. Secondary data was obtained from recorded documents, earlier studies and some publications on performance appraisal system and organizational productivity in Golis Telecommunication in Bosaso, Somalia. Other information was obtained from the internet. The coded data was entered into the Computer, checked and statistically analyzed using the statistical package for social scientists (SPSS) software to generate descriptive and inferential statistics. Descriptive analysis was applied to describe the primary variable and associated indicator items related to the study objectives. The findings indicated that management by objectives significantly affects organisational productivity, training of appraisers has a significant effect on organizational productivity, and appraisal feedback has a significant effect on organizational productivity of Golis Telecommunication. The researcher concluded; the more training of appraisers is effective it improves the organizational productivity of Golis Telecommunication in Bosaso Somalia. It was recommended that; Golis Telecommunication should select the right people in the first place through behaviorbased testing and competency screening.