PERFORMANCE MANAGEMENT SYSTEM AND EMPLOYEE PERFORMANCE AT LA DADE KOTOPON MUNICIPAL ASSEMBLY

ABSTRACT Human resource makes tremendous contributions toward the success of every organisation. As such, managing human resource performance is currently one of the key activities undertaken by heads or authorities of these institutions. This can largely be achieved through the implementation of performance management system which ensures constant evaluation and improvement in employee performance. The study examined the effect of performance management system on employee performance at La Dade-Kotopon Municipal Assembly, Greater Accra Region of Ghana. The study employed the quantitative approach and descriptive research design due to its research objectives. The simple random technique was employed to solicit for information from 135 administrative staff of the assembly. Structured questionnaires were administered to the staff and the data obtained was processed using IBM SPSS Statistics version 24. The data was then analysed using both descriptive (frequencies, percentages, means and standard deviations) and inferential (linear regression) statistical tools. The study found the graphic rating system and peer review as the most suitable performance management systems for their assembly. The study also found the performance management system to have a moderate positive effect on employee performance at the assembly understudy. The study therefore recommended that management of La Dade-Kotopon Municipal Assembly should regularly review its performance management system in a bid to improve the performance levels of its administrative staff.