Telecommunication Industry and Employment Creation in Garowe District Somalia

ABSTRACT The study was done to establish the role of the telecommunication industry in employment creation in Garowe, Somalia. The study objectives were to examine the telecommunication industry operations performance in Garowe Somalia, assess the contributions of the telecommunication industryin employment creation in Garowe Somalia and to establish the challenges faced in the employment creation by the telecommunication. The study employed mixed research design based on qualitative and quantitative research approaches. The design was used because it provides an elaborate explanation of the state of telecommunication industry and employment creation in Garowe Somalia. The study employed a population of 156 respondents who were contacted through the questionnaires and interview guides. The study findings pertaining the study reveal the mean of 2.458 was attained interpreted as Low, implying that the state the telecommunication operations in Somalia has a lot of lowness in the operations. The second research objective was that the telecommunication had a high contribution to employment creation in Garowe Somalia with the average response of 2.592, SD=0.912 interpreted as high meaning that the telecommunication industry finally the study findings reveal that there are several challenges faced by the telecommunication industry in Garowe Somalia in employment creation, the mean 2.706, SD=1.014, interpreted as high meaning that the changes in employment creation are numerous. The researcher concludes that the state of telecommunication industry, the study concludes that effectiveness in operations is low and need enhancement. The study also reveals that there are contributions of telecommunication to employment creations, based on the results the study conclude that the telecommunication industry need redress to improve operations for generating sufficient employment development. Finally the study on the third objective concludes that there are a series of challenges in operations that include technological, inflation and managerial challenges in the operations of the telecommunication industry. The study recommends that there is also need for the policy enhancement at individual organization and national level to facilitate the regulation of the telecommunication industry. Streamlining the operations of the telecommunication in management is fundamental. On the second objective:-There is need by the management of the telecommunication industry in enhancing employment creation through the raising of awareness for the generation of the terms of the business environment to facilitate the employment creation. On the third objective,there is need for creating and maintaining worthwhile employment for citizens, how to manage changing demands on the education systems and how to deal with foreign workers are challenges with no clear solutions.