THE DEVELOPMENT OF JOB ENRICHMENT SCHEME FOR SECRETARY (A CASE STUDY OF NIGERIA NATIONAL PETROLEUM CORPORATION ELEME PORT HARCOURT

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ABSTRACT

As there are needs for more qualified secretaries in the labour market, and the scarcity of these grades of secretaries, it is necessary to train more secretaries. This paper reviews the scanty literature on the development of job enrichment scheme for secretaries in Nigerian National Petroleum Corporation.

A case study method of research was adopted with questionnaire form filled by managers and secretaries who are staff of this oil company, interviews were also conducted. Averages and percentages were used to analyze the data obtained from the questionnaire forms. It was found that the job of the secretaries is a vital one in these organizations to a great extent. (In varying degree) and, although the company were aware of these secretaries and their importance and are also making best use of their talents. It is recommended that, among other things, the companies should recognize these secretaries and improve on the existing development of job enrichment of schemes of secretarial staff in their organization.

It was also found that there were more qualified secretaries in some companies while some others lacked. These grades of secretaries. And some of these companies enrich their secretarial jobs which makes the job more challenging.

TABLE OF CONTENT

Title Page

Approval Page

Dedication

Abstract

Acknowledgment

Table of Contents

CHAPTER ONE

1.0 Introduction

1.1 Statement of the problem

1.2 The purpose of the study

1.3 Significance of the study

1.4 Delimitation

1.5 Definition of Terms

CHAPTER TWO

2.0 Literature review

2.1 Job enrichment

2.2 Job evaluation & job description

2.3 Job measurement & satisfaction

2.4 Working condition under automation

2.5 The secretary and working environments

CHAPTER THREE

3.0 Methodology

3.1 The researchn question

3.2 Instrument of research

3.3 Method of data analysis

CHAPTER FOUR

4.0 Analysis of data

CHAPTER FIVE

Conclusion and Recommendations

5.1 Conclusion

5.2 Recommendation

Bibliography

Appendix

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THE DEVELOPMENT OF JOB ENRICHMENT SCHEME FOR SECRETARY (A CASE STUDY OF NIGERIA NATIONAL PETROLEUM CORPORATION ELEME PORT HARCOURT

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