THE EFFECT OF LABOUR TURNOVER ON EMPLOYEES' PERFORMANCE A CASE STUDY OF TASO UGANDA (MULAGO)

TABLE OF CONTENTS

DECLARATION .............................................................................................................................. i

APPROVAL ................................................................................................................................... ii

DEDICATION ............................................................................................................................... iii

ACKNOWLEDGEMENT .............................................................................................................. iv

ACRONYMS ................................................................................................................................... v

ABSTRACT ................................................................................................................................... vi

LISTOFTABLE ............................................................................................................................. x

LIST OF FIGURE .......................................................................................................................... xi

CHAPTER ONE ............................................................................................................................ 1

INTRODUCTION ......................................................................................................................... 1

1.0. Introduction .............................................................................................................................. 1

1.1 Background of the Study ........................................................................................................... 1

1.2. Statement of the Problem ......................................................................................................... 2

1.3. Pu1pose of the Study ................................................................................................................. 2

1.4.0. Scope of the Study ................................................................................................................. 2

1.4.1 Subject scope .......................................................................................................................... 2

1.4.2 Time scope .............................................................................................................................. 2

1.5. Objectives of the study ............................................................................................................. 3

I. 6. Research questions .................................................................................................................. 3

1.6.1. Significance of the Study ....................................................................................................... 3

1.7.0. Research Limitation ............................................................................................................... 3

1.7.1 Conceptual Framework ........................................................................................................... 4

CHAPTER TWO ........................................................................................................................... 5

LITERATURE REVIEW ............................................................................................................. 5

2.0. Introduction .............................................................................................................................. 5

2.1. The relationship between labour turn over and employee performance .................................. 5

2.2. Factors leading to labour turn over. .......................................................................................... 6

2.3. Solutions to Reduce Labour Turnover. ..................................................................................... ?

CHAPTER THREE ..................................................................................................................... 10

RESEARCH METHODOLOGY .............................................................................................. 10

3.0. Introduction ............................................................................................................................ 10

3.1. Research Design ..................................................................................................................... 10

3.2. Study Population ..................................................................................................................... 10

3.3. Sample size and selection ....................................................................................................... 10

3.3.1. Research Site ....................................................................................................................... 10

3.4. Sampling Design ..................................................................................................................... 11

3 .5. Data collection Methods ......................................................................................................... 11

3.5.1. Questionnaire ....................................................................................................................... 11

3.5.2. Interviews ............................................................................................................................ 11

3.5.3. Sources ofData .................................................................................................................... 11

3.6. Data Analysis .......................................................................................................................... 12

CHAPTER FOUR ....................................................................................................................... 13

PRESENTATION, INTERPRETATION, DISCUSSION AND ANALYSIS OF FINDINGS............................................................... 13

4.1. Introduction ............................................................................................................................ 13

4.2 The Age distribution of the employees of (TASO) Uganda .................................................... 13

4.3 Sex of Respondents ................................................................................................................. 13

4.4 One: To establish the relationship between labour turnover and employee performance ....... 14

4.5 Two: Factors leading to labour turnover ................................................................................. 16

4.6. Three: To examine solutions in place to reduce the labour tum over effect in TASO Uganda............................................................. 18

CHAPTER FIVE ................................................................................. 21

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION ...................... 21

50. Overview ................................................................................................................................. 21

5.1. Relationship between Labour turnover and perfonnance ....................................................... 21

5.2. Factors leading to labour tumover .......................................................................................... 21

5.3. Solutions to reduce labour turnover in TASO Uganda ........................................................... 22

5.4. Conclusion .............................................................................................................................. 22

5.5. Recommendation .................................................................................................................... 22

5.6. Area of further sturdy ............................................................................................................. 22

APPENDIX I: QUESTIONNAIRE ............................................................................................... 27

ABSTRACT 

The purpose of this study was to establish the impact of labour tum over on organizational performance and how effectively it can be managed. The objectives of the study were to identify the causes of labour tum over in TASO Uganda and the possible solutions put in place by management to contain the situation. The research was conducted in TASO Mulago situated in Kampala Metropolitan Distlict in Uganda. The respondents were the staff of T ASO Mulago. The study used questionnaires, interview and observations and the research instrnments, the data collection comprised of both primaiy and secondary data, the causes of labour tum over were many although I listed a few. From the results a number of conclusions and recommendations were made and these include; The fact that TASO Uganda has tlied to manage labour turnover by verifying the factors that cause labour tum over. It was concluded that low pay, poor working conditions and poor leadership have substantial impacts on the organisational performance. The recommendations include; Training and development of new recrnits this will greatly help the employees of TASO to acquire new skills and knowledge hence reducing the tum over effect.