THE EFFECTS OF TRAINING ON EMPLOyEE TURN OVER: A CASE STUDY OFUNITEJ) BANK FOR AFEICA UGANDA LIMITED, KANSANGA BRANCH.

ABSTRACT This study was carried out at United Bank for Africa Uganda limited, Kansanga branch. The study

was based on the effect of training on employee turnover in organizations. The objectives of the study

were to identify the training techniques used, to determine the causes of employee turnover and to

assess the effect of training on employee turnover in united Bank for Africa Limited~ A Sample of 40

respondents was selected for the study purpose and the data was collected using stratified random

sampling technique together with purposive sampling which helped me to select the respondent of

different categories.

Basing on the research findings, I concluded that Poor training, Poor recruitment and selection

procedures, Employee redundancy, Influence of external employee market, Low salary and wages,

dismissal due to poor performance, Employee retirement, Poor health and safety practices, Bank

downsizing strategy and Staff resignation and dishonest were the causes of employee turnover in

united bank for Africa limited. However, I concluded that Training and career development inspires

staff, Makes staff perform effectively, Equips staff members with product knowledge, Informs staff of

the consequences of dishonesty and Equips staff members with customer care and marketing skills

were all the effects of training on employee turnover in united bank for Africa Limited and I also

concluded that Job instruction technique, Induction technique, Delegation of duties, Demonstration

technique, Conference training and social simulation techniques were the employee training

techniques used by united Bank for Africa Limited.

It was recommended that the management of united bank for Africa should motivate all the

employees in form of appraising their performance and giving them other benefits to enable them

perform towards achieving the set goals and objectives and the top management of united bank for

Africa should be willing to extend overwhelming support to all the departments such as accounting

and auditing to ensure good financial performance. It was found out that the contribution of job

training to united bank for Africa Uganda; the different ways of minimizing employee turnover in the

financial institutions and the impact of employee turnover on the performance of financial institutions

were the areas for further studies.