The Impact of Employee Welfare On Organizational Performance of Tororo Cement Company, Uganda

TABLE OF CONTENTS

DECLARATION .......................................................................................................... i

APPROVAL ................................................................................................................ ii

MR MBAGO RONALD ................................................................................................. ii

DEDICATION ........................................................................................................... iii

ACKNOWLEDGEMENT ............................................................................................... iv

TABLE OF CONTENTS ............................................................................................... vi

LIST OF TABLES ....................................................................................................... ix

ABSTRACT ............................................................................................................... X

CHAPTER ONE ......................................................................................................... 1

INTRODUCTION ....................................................................................................... 1

Back ground of the Study ......................................................................................... 1

Statement of the Problem ......................................................................................... 2

Purpose of the Study ................................................................................................ 3

Objectives of the Study ............................................................................................. 3

Research Questions .................................................................................................. 3

Scope of the Study ................................................................................................... 3

Significance of the Study .......................................................................................... 3

CHAPTER TWO ...................................................................................................... 5

LITERATURE REVIEW ........................................................................................... 5

Introduction ............................................................................................................. 5

Employee Welfare .................................................................................................... 5

Employee Health and Safety ..................................................................................... 5

Healthy and Safety Improvement Process .................................................................. 6

VI

General Health and Safety Regulations ...................................................................... 7

Health and Safety Measures that the Organizations may Adopt ................................... 9

Policy health and safety measures ............................................................................. 9

Organization procedures on health and safety measures ........................................... 10

Implementation of the health and safety measures .................................................. 10

Monitoring of the healthy and safety measures ........................................................ 11

Relationship between Employee Welfare and Organizational Performance .................. 12

Causes of Poor Employee Performance ................................................... ........... ...... 13

Poor relation between employer and employee ................ ........................................ 13

Centralization ......................................................................................................... 14

Personal issues ....................................................................................................... 14

Lack of adequate skills ............................................................................................ 14

Poor working conditions .......................... ..... ........................................................... 15

Personal crisis ........................................................................................................ 15

Emotional problem ................................................................................................. 15

Problems faced by employers in an attempt to maintain the welfare of employees ..... 15

CHAPTER THREE ............................................................................................. 17

METHODOLOGY ............................................................................................... 17

Research Design .................................................................................................... 17

Study Population .................................................................................................... 17

Sample Size ........................................................................................................... 17

Sample procedure .................................................................................................. 17

Research instrument. ......................................................................................... .. ... 17

The research procedure ........................................................................................ .. 18

Data Analysis ......................................................................................................... 18

Vil

CHAPTER FOUR ..................................................................................................... 19

DATA PRESENTATION, ANALYSIS AND INTERPRETATION ........................................ 19

Introduction ........................................................................................................... 19

Background information of respondents ................................................................... 19

Causes of poor employee performance at Tororo Cement Company .......................... 22

CHAPTER FIVE ........................ ............................................................................ 24

SUMMARY OF FINDINGS DISCUSSION, CONCLUSIONS AND

RECOMMENDATION ........................................................................................... 24

Summary of Findings .............................................................................................. 24

Recommendations .................................................................................................. 26

Area for further research ........................................................................................ 26

REFERENCE: .......................................................................................................... 28

APPENDICES .......................................................................................................... 30

APPENDIX 1: .......................................................................................................... 30

QUESTIONNAIRES FOR EMPLOYEES: ................................................................... ... 30

ABSTRACT According to the researcher's analysis he defined employee welfare as anything that is done to comfort and improves employees and is provided over the wage which helps in keeping the morale and motivation of the employees high so as to retain the employees for longer duration. Chapter two is all about review of previous literatures on the subject under study. This literature was got from various textbooks, personal magazines, journals, internet and report from Tororo Cement Company. From this literature, it was confirmed that, employee welfare is as important as employees themselves since if employees are not well motivated then the organizations will not achieve its objective. In chapter three different methods of data collection were employed, that is questionnaires' and review of past literature generated from secondary data. The study population comprises of 71 employees out of which 60 were to be selected as the sample and the sample consisted of the top management and lower level of employees from all the departments of the organization. Unfortunately only 60 employees were selected because most of them had gone for further studies and others for leave. The study set out to find out what employees think about welfare. Therefore the findings in chapter four clearly indicated that welfare is necessary, however the obstacles identified by the respondents to employee welfare were still remain a challenge and these are; lack of support from the top management, lack of funds and incompetence of trainers, inconsistence between employee welfare and organization objectives. In a nutshell, Chapter five contains the discussion of findings conclusion and recommendation about finding of the study. The conclusive point was that employee welfare has impact on the employee performance in the organization, a reason as why the researcher recommended that, employees welfare should be maintained and improved at Tororo Cement Company for this brings up the spirits of worker closer to organizational goals and objectives. This in turn brings high organizational performance