The Perception of Disabled Workers towards Human Resource Managers. (Case Study of Agrifresh Nairobi- Kenya Limited)

ABSTRACT 

This study is meant to be a contribution by part of a wider group of scholars towards determining lhe perception of disabled employees towards human resource managers. It also sought to find out some of the challenges disabled persons face in the workplace and what their recommendations would be. The respondents were disabled persons who are• employed in Agrifresh Kenya limited. Data was collected using structured questionnaires. Fiftteen of the sampled questionnaires were completed. The findings of the study suggest that the disabled persons who are in ernploy111ent perceive the human resource managers in varied ways and this is greatly determined by the type of organization they are employed in and the type of disability they have. Regarding the disabled persons challenges in the workplace, each disability group is unique and has its special needs and challenges that are dictated by their disability type. The disabled persons to some extent do perceive lhe human resource managers negatively because they lee! that they do not understand their special needs. 57'1/c, ol'them believe that they have been denied job due to their disability. They do not !incl it difficult to get in paid employment because of the negative perceptions and attitudes towards them. However, as disabled persons they feel that they do deserve to be employed like any nther person. From the study the researcher highly recommends that massive sensitisation and awareness on disabilities in all sectors of the economy is absolutely necessary to change the negative attitudes and perceptions towards the disabled persons. In conclusion, further research is suggested to determine what actually influences the disabled persons perceptions of human resource managers

TABLE OF CONTENTS

Declaration .............. .

Approval ......................................................................... .

Dedication .......................................................................... .

Acknowledgement ................................................................. .

Table of contents .................................................................... .

List of tables ........................................................................ .

List of figures ....................................................................... .

Definition of terms ................................................................. .

Abstract ............................................................................. .

CHAPTER ONE

1.0 lntrodution ........................................................................... .

1.1 Background of the study ............................................................ .

1.2 conceptual framework ................................................................ .

1.3 statement of the problem ............................................................ .

1.4 objectives of the study .............................................................. .

1.5 research questions .................................................................... .

1.6 significance of the study ............................................................. .

1.7 scope of the study .................................................................... .

l .8 Definition of key words ............................................................. .

1. 9 Report/ research organization ..................................................... .

CHAPTER TWO

2.0 literature review............. . . . . . .. . .. .. . . . . . .. . . . ... ... . . ... . . . . .. . . .. . ...... .. . .. 10

2. I Definition ol'disability............................................................ 10

2.2 Overvie,v of human resource management....................................... I I

2.3 Definition of perception............................................................. 12

2.3.1 Perception process.................................................................. 13

2.3.2 Internal factors influencing perception.......................................... 14

2.3.3 Functions of perception............................................................ 15

2.4 Perceptions from employers and employees perspective..................... 16

2.5 The constitution of Kenya and the employment act (CAP 226.................. 18

2.6 The United Nations standard rules on employment of persons with disabilitics .. 18

CHAPTER THREE

3.0 Introduction .......................................................................... .

3.1 population of the study .............................................................. .

3.2 sample design........................................................................... 20

3.3 Data collection ....................................................................... . 20

3.4 Sample size .............................................................................. 21

3.5 Data analysis .......................................................................... . 21

3.6 limitation of the study .............................................................. . 21

CHAPTER FOUR

4.0 introduction ................... . . ..................................... 22

4.1 respondents perception of human resource managers .................................... 24

4.2 challenges ll1ced by the disabled persons and their recommendation to human resource managres on how ro cicai with them ....

CHAPTER FIVE . .................................. 33

5.0 Discussion ...................................................................................... 35

5.1 conclusions ...................................................................................... 36

5.3 recommendations ............................................................................... 37

5.4 limitation of the study .......................................................................... 37

5.5 suggestions for further research ............................................................... 38

Reference ............................................................................................ 39

APPENDIX I

List of organisation for the disabled people in Kenya ...................................... .41

APPENDIX II

Questionnaire ....................................................................................... .42