TABLE OF CONTENT
DECLARATION
APPROVAL
DEDICATIONS ii
ACKNOWLEDGEMENTS
TABLE OF CONTENT v
LIST OF TABLES vU
ABSTRACT
CHAPTER ONE 1
INTRODUCATION 1
I .OBackground of the study 1
.1 Problem statement 2
1.2 Purpose of the study 3
1.3 Objectives 3
1.3 Research questions 3
1.4 Study Scope 3
1.4.1 Subjectscope 3
1 .4.2 Geographical Scope 3
1.4.3 Time Scope 3
1 .7 Significance of the Study 3
CHAPTER TWO 4
LITERATURE REVIEW 4
2.1 Introduction 4
2.2Top management support 4
2.3Ernployee resilience 4
CHAPTERTHREE METHODOLOGY 7
3.lResearch Design 7
3.4Sample size 7
3.5 Data Collection Methods and instruments 9
3 .6Measurement of variables 9
V
3.7Validity and Reliability
3.7.2 Reliability
3.8 Data processing and analysis 10
3.9 Limitations to the study 10
CHAPTER FOUR 12
PRESENTATION, ANALYSIS AND INTERPRITATION OF FINDINGS 12
4.1 Introduction 12
4.2 Background of the information 12
4.3 Gender of respondents 12
4.4 Age of the Respondents 12
4.5 Position of Respondents 13
4.6 Academic Qualification of the Respondent 14
4.7Working experience of the respondents 14
The level of top management support among hotel workers 17
4.8 The relationship between top management and employee resilience 20
4.8.1 Relationship between top management support and employee resilience using a regression
model 20
CHAPTER FIVE 22
5.0 Conclusions, findings and recommendation 22
5,1 Summary of findings 22
5.2 Recommendations 22
5.3 Areas for further research 22
5.4 Conclusion 22
REFERENCES 24
APPEDICES 34
QUESTIONNAIRE 34
ABSTRACT
The study was about between top management and employee resilience of hotel workers. A case of restaurant workers in Kampala. The general objective of the study was to examine the relationship between top management and employee resilience A case study of restaurant workers in Kampala. In order to understand the study aims, three objectives were developed and these focused particularly on: - (i) To assess the nature of top management support in organizations (ii) To examine the level of employee resilience in Kampala restaurant workers, (iii) To examine the relationship between. Top management and employee resilience. The study adopted across sectional design using a quantitative approach which adopted a questionnaire tool comprising of questions which were distributed to 200 respondents to the entire population of study. Based on the results obtained indicated top management support at work has a greater impact on employee resilience thats to say if there top management support workers will see no reason as to why they cannot be resilient at work despite the situations the tool used for data collection during was questionnaire, Ethical Consideration, Document Analysis. Data source were primary data and secondary data. The findings can prove basing on the following
IBRAHIM, K (2022). Top Management Support and Employee Resilience. A Case of Restaurant Workers in Kampala Uganda.. Afribary. Retrieved from https://tracking.afribary.com/works/top-management-support-and-employee-resilience-a-case-of-restaurant-workers-in-kampala-uganda
IBRAHIM, KAYONDO "Top Management Support and Employee Resilience. A Case of Restaurant Workers in Kampala Uganda." Afribary. Afribary, 18 Jul. 2022, https://tracking.afribary.com/works/top-management-support-and-employee-resilience-a-case-of-restaurant-workers-in-kampala-uganda. Accessed 23 Nov. 2024.
IBRAHIM, KAYONDO . "Top Management Support and Employee Resilience. A Case of Restaurant Workers in Kampala Uganda.". Afribary, Afribary, 18 Jul. 2022. Web. 23 Nov. 2024. < https://tracking.afribary.com/works/top-management-support-and-employee-resilience-a-case-of-restaurant-workers-in-kampala-uganda >.
IBRAHIM, KAYONDO . "Top Management Support and Employee Resilience. A Case of Restaurant Workers in Kampala Uganda." Afribary (2022). Accessed November 23, 2024. https://tracking.afribary.com/works/top-management-support-and-employee-resilience-a-case-of-restaurant-workers-in-kampala-uganda