ABSTRACT Several decades have passed since organisational citizenship behaviour began to penetrate the organisational sciences. Recently, however, scholars have begun to critically analyze the motives that drive organisational citizenship behaviour. The present study attempted to explore the relationship between personality variables and organisational citizenship behaviour. Specifically, Norman‟s Big Five personality model-which includes, conscientiousness, extraversion, neuroticism, agree...
ABSTRACT The incidence of cross-country per capita income convergence has been debated for long by economists; all in the attempt to either validate or reject the per capita income convergence hypothesis as predicted by the Human capital - augmented Solow model (HC-ASM). However, researchers seem to have given little attention to the Economic Community of West African State (ECOWAS) region in this ongoing discourse despite the wide per capita income disparity gap in the region. Using panel da...
ABSTRACT This study sought to understand organisational change management at Central University. The specific objectives were; to determine the drivers of change at the Central University; to determine the nature of resistance to change at the Central University; assess the impact of organisational change on employee performance; and lastly to assess strategies adopted to manage change at Central University The study was purely survey which adopted a quantitative methodology. The design of th...
ABSTRACT Rewards are mostly used by organizations and institutions to recognize the efforts of hardworking, innovative, and dedicated employees. In most cases, they are meant to urge employees to maintain or increase performance, and also motivate others to improve on their work output. The general objective of the study was to examine the reward system in the Trust Hospital in Accra. The study was guided by the positivist philosophy of research – a quantitative approach. The sample size fo...
ABSTRACT The primary objectives of this study are to: investigate the utilization of the internet by the companies listed on the Ghana Stock exchange (GSE) for financial reporting; to determine the company characteristics that influence the information disclosure on the internet; and to investigate whether there is a difference between the firms listed in terms oftype of financial information disclosure on the internet. The methodology of the study was content analysis of corporate web sites ...
ABSTRACT The importance of competent human resource to the development of the hospitality industry cannot be under estimated. However, literature and complaints from industry suggest a competency gap between the requirements of industry and the competencies of graduates of higher learning institutions. The main objective of the study was to assess the hospitality management competency requirements of the hospitality industry in Ghana from the perspectives of industry and academia. Employing a...
ABSTRACT This study examined the marketing activities of 156 Small and Medium Enterprises (SMEs) in the Tema metropolis. The study used primary data obtained through questionnaire. Purposive sampling was used to select the sample. Areas explored included the perception of SME owners about marketing planning, the activities they undertake in marketing their products and services, and the challenges they face in their marketing operations. Results of the study revealed that the SMEs generally p...
ABSTRACT The study examined Performance Appraisal Practices among senior staff of Volta River Authority. Descriptive research design was adopted for the study. The study focused on employees’ views on the implementation of performance appraisal systems and the linkage to VRA mission, vision and corporate objectives; employees’ involvement in PA systems and its effect on job performance, as well as training associated with PA and measures that could be adopted for improving the PA systems....
ABSTRACf The sight of gushing water from burst pipes in Accra and the scarcity of the same commodity in other communities prompted the researcher to examine the human capital, corporate culture, performance management and bottlenecks that hinder organizational performance in Ghana Water Company Limited (GWCL). The research was cross-sectional, non-contrived, and non-causal. It was analytical consisting of a description and analysis of the phenomena of interest. A sample size of about 50% comp...
ABSTRACT Conflicts arise in many communities but if they are managed properly they are able to bring peace, which is prerequisite for development. Conflict is an active disagreement between people with opposing opinions or principles. In Ghana, there are land conflicts, chieftaincy conflicts, religious conflicts, and political conflicts among others. This research is about the Alavanyo and Nkonya conflict which started in 1923 over a prime forest land with rich timber species, bamboo and cola...
ABSTRACT Rural banks have been vulnerable to high loan default, which led to 23 of them becoming distressed in 1999. It is for this reason that the research was conducted into the credit management practices of rural banks. The study explored the credit management practices of two rural banks in the Greater Accra Region to identify the inherent weaknesses in the credit delivery processes that contribute to repayment difficulties and recommend measures for improvement. A sample size of two hun...
ABSTRACT Recruitment and selection as a human resource management function, is one of the activities that impact most critically on the performance of an organisation. It has an important role to play in ensuring worker performance and positive organisational outcomes. This study seeks to examine the recruitment and selection practices in Ghana Navy. A descriptive survey design was used for the study and data were obtained from thirty team leaders responsible for recruitment and selection in ...
ABSTRACT Employees in Ghanaian organisations now work with people from diverse cultures and backgrounds. Even companies who decide to recruit exclusively Ghanaian work force will still have to contend with the same interpersonal cross cultural challenges that confront multinational organisations. This is because within the national culture are sub cultures that significantly affect the behaviours of Ghanaians. It is against this backdrop that this study seeks to examine the effects of cultura...
ABSTRACT The performance and survival of any organisation (such as banks) in a dynamic work environment, among other factors, depend largely upon the employees’ motivation. Given that needs of employees and the level of motivation may differ from organisation to organisation, an understanding of what fosters and enhances employee motivation and performance is critical.The study sought to assess the motivational packages available at Kakum Rural Bank limited and how it affects employee perfo...
ABSTRACT Profitability has always been considered as a primary indicator of dividend payout ratio. There are numerous factors other than profitability that affect dividend decisions of an organization, namely, earning per share, current ratio, debt to equity ratio and price to book ratio. Available literature suggests that dividend payout ratio is positively related to profits, cash flows and it has inverse relationship with debt to equity, retention ratio and price to book ratio. This disser...