ABSTRACT This study was involved with the Business to Business relationship on customer satisfaction and loyalty in Dodoma city. It was guided by five specific objectives namely: to assess the status of business to business relationship between NHIF and accredited health facilities, to assess customer satisfaction among NHIF members and loyalty, to determine the effects of business to business relationship on customer satisfaction and loyalty with the health facilities in Dodoma city. A samp...
ABSTRACT Scholars and institutions have illuminated that the internal control system is important to control fraud and ensure financial performance in the organizations. This study illustrates this importance using the findings of the assessment made to know the effect of the internal control system on financial performance in Tanzania one mining company. The study examined the effects of control environment on financial performance, risk assessment on financial performance, the control acti...
ABSTRACT Food vendors are striving to accumulate knowledge to increase market share and profitability is mostly in demand. The study focused on the entrepreneurship training on enhancing business performances of food vendors in Tanzania taking a case of Dodoma City. This study specifically managed to address the type of entrepreneurship training attended by food vendors in Dodoma City, the influence of entrepreneurship training attended by food vendors on increasing food vendor’s profitabi...
ABSTRACT The research has studied the relationship between the environmental effects and the disposal of the substandard assets by the public utilities. Tanzania as a developing country face a problem of environmental effects due to mismanagement of substandard assets, procured by the public utilities. In most developing countries, like Tanzania, clear cut policies and procedure, rules and regulations, coordination in procurement activities, presence of corruptions and top management interfe...
ABSTRACT The study was intended to examine the role of LGAs in the decentralized secondary education delivery a case study of Dodoma Municipality. It was guide by three specific objectives which are: to evaluate the extent of implementation of LGAs in improving decentralized secondary education delivery in Dodoma Municipality, to examine the impacts of LGAs in improving decentralized secondary education delivery in Dodoma Municipality and to analyze challenges facing LGAs in decentralized se...
ABSTRACT The idea that corporations have social responsibility (CSR) to the society is as old as commerce that started almost 2000 years ago. This study focused on the impact of corporate social responsibility on firm‟s financial performance. The aim was to analyze the consequences of corporate social responsibility on financial performance. Specifically the study aimed to determine grounds for the companies to engage in corporate social responsibility, to determine types of corporate soci...
ABSTRACT The study aimed at investigating the relationship between employee‟s perceptions on performance appraisal system and employees‟ job motivation using Chamwino District Council (CDC) as a case study. The specific objectives were to find out the appraisal system used at CDC, to examine perceptions of employees on the appraisal system used at CDC, to assess employees‟ job motivation at CDC and to find out the relationship between employee‟s perceptions on the appraisal system an...
ABSTRACT The study aimed at exploring the effects of employees‟ turnover in higher learning institutions with particular reference to the University of Dodoma. Specifically, the study aimed at finding answers to three objectives. It examined the factors that lead to turnover of employees at UDOM; it also explored the effects of employees‟ turnover at UDOM. Finally, the study identified the employee‟s retention strategies at UDOM. The literature review of the study discusses in detail t...
ABSTRACT The main objective of this study was to examine factors for non-compliance with ethical procurement principles in the public sector in Tanzania using the procurement department in Dodoma municipal council as a case study. A cross-sectional survey method was adopted in this study where data were collected at one point at a time. Data collection was carried out through interviews, documentary reviews and the use of well structured and pre-tested questionnaires. Both primary and second...
ABSTRACT Competitive strategies consist of all those moves and approaches that a firm makes to attract buyers, withstand competitive pressure and improve its market position. These strategies include cost leadership, product differentiation and customer focus strategies drawn from Porter‟s Generic competitive strategies. Due to the benefits of application of Porter‟s Competitive strategies by firms, many studies have been conducted on the effect of Porter‟s Competitive strategies and p...
ABSTRACT Rights issues give existing shareholders the option of purchasing new shares, normally issued at a discount to the prevailing market price in order to encourage participation in the capital raised over purchasing shares in the market. This study aimed to identify the effects of rights issue on the share performance of listed Kenyan-based companies on the Nairobi Securities Exchange. This study also aimed to compare the share performance of companies which have performed rights issue...
The study focused on the effects of Enterprise Resource Factors on the level of adoption of E-commerce Strategy among Small and Medium Enterprises in Kericho County, Kenya. Electronic Commerce is a general concept covering any form of business transaction or information exchange conducted using Information and Communication Technologies (ICT).This phenomenon has been a major challenge for Small and Medium Enterprises given the fast advancement and the ever-growing ICT development throughout...
Examination results from Bungoma County have shown poor Kenya Certificate of Primary Education (KCPE) and Kenya Certificate of Secondary Education (KCSE) performance in the period of 2002-2012. There is however, need establish the Human Resource (HR) practices in institutions and determine their impact on the academic performance. The purpose of this research was to examine how the human resource practices impact on the academic performance of public schools in Bungoma County. The study was g...
Islamic Banking is one of the rapidly developing areas of finance in Kenya and the world at large. This study aimed to fill the gap in knowledge of the factors that enhance profitability of Islamic banking and especially in Gulf African bank. The objectives of the study were; to examine Shari’ah compliance as a factor influencing the profitability of Islamic banking, to investigate and understand Perception of people towards Islamic banking Products, and to establish the relationshi...
Private healthcare system in Kenya have grown tremendously over the last two decades due to various reasons, among them lack of adequate and quality public healthcare services and introduction of user fees. This study therefore aimed at empirically examining the determinants that have influenced consumers’ choice for private health service providers in Nakuru County. In achieving this broad objective the study sought to examine the extent to which customer demographics, hospital accessibili...