ABSTRACT The purpose of this study was to investigate the relationship between Information Technology, Effective service delivery and Customer Satisfaction in the banking sector. The methodology used was of a quantitative cross-sectional survey design with a study population of 375 bank clients and interviews with five bank staff members. Self-administered questionnaires and personal interviews were used to collect responses. Measurement of the variables of Information Technology, Effective S...
ABSTRACT This study investigated on the relationship between the institutional capacity building and NGOs sustainability. The major purpose was to find out how the capacity building could contribute to the process of establishing responsible, sustainable, skilled and trustworthy civil society organization supported by the community. Specifically the study aimed at examining the significance of capacity building on NGOs sustainability and analyzing the challenges which faced the NGOs and made ...
ABSTRACT The study focused on the relationship between conflict management approaches and striking in Uganda with specific reference to selected secondary schools in Mbarara Municipality-Mbarara district. The objectives of the study included; an establishment of the influence of administrative responses on striking, identification of the influence of school committees on striking, ascertaining whether staffing influences striking and establishing the influence of institutional responses to th...
ABSTRACT The study aimed at assessing East Africa Community (EAC) economic integration and soclo- economic development in Kenya .The study was guided by the following objectives: The Challenges faced by Kenya in its involvement in regional economic integration, to determine economic integration influence on socio-economic development in Kenya and to find out Benefits for Kenya in the full economic integration of EAC The study used descriptive research design. The researcher selected 88 respon...
ABSTRACT The principle aim of this study was to evaluate the effectiveness of credit management policy and loan recovery in Pride Microfinance (MDI) Ltd. In achieving this, the study investigated the profile the respondents; determined the extent of credit management and the level of loan recovery in Pride Microfinance Ltd; lastly, the study established the relationship between credit management and loan recovery. In pursuance of the above objectives, the study was based on information gather...
ABSTRACT The study analyzed “Financial Audit and Local Government Administration in District Gabiley Somaliland”. The research study was guided with the following predetermined objectives: To explore the extent of financial auditors targeting the local government administration to examine the extent of local government administrations in the development of Gabiley Somaliland to find out if there is a significance relationship between extent of financial auditing and local government admin...
ABSTRACT The study was cond 1 :cted to establish the necessary link between participatory planning and sustainable develo;1rnent in local governments of Uganda with specific focus on K.asese Municipal council. -~-;ie study was guided by three objectives including; establishing the level of participatory plarnii.,g towards sustainable development in K.asese Municipal council, to establish the challt,11,cs affecting full achievement of planning approaches towards sustainable development in Ka:;...
ABSTRACT The main purpose of this study was to assess the practice of decentralized and educational service delivery in Bandir Region Somalia and thereby identify the strengths and weaknesses so as to provide alternative recommendations to the identified problems. A descriptive survey method was employed to carry out the study. Questionnaire was the main data gathering instrument while documents were also employed. The collected data were analyzed quantitatively by using descriptive statistic...
ABSTRACT The study focused on the Uganda’s involvement in South Sudan conflict and its effects on both countries. The study objectively thought to; investigate the root causes of the current intra-state conflicts in South Sudan, analyse the interests of Uganda in South Sudan conflict and analyse the effects of involvement on both countries. The study used mixed method approach which is integration of qualitative and quantitative methods due to the number of advantages it offers, the study u...
ABSTRACT The study establishes the relationship between Logistics support and achievements of Concern Worldwide programs in Katanga province, Democratic Republic of Congo. The study was guided by the following objectives:- To determine the demographic profile of the respondents in terms of: gender, age, educational qualification and length of experience in procurement and supply activities; to determine the level of Logistic support in Concern Worldwide programs in terms of;-communication, pr...
ABSTRACT There is low level of profitability among most commercial banks in Burundi. This was attributed to the fact that most commercial banks have been making losses in their return on assets and return on equity. The study was investigated the effect of cash management and profitability in selected commercial banks in Bujumbura, Burundi”. The purpose of the study was to evaluate the effect of cash management on the profitability in selected commercial banks. The study was based on three ...
ABSTRACT This study carries out an investigation on recruitment policies and employees’ productivity in the headquarters of Telesom Company in Hargeisa, Somaliland, Somalia. The objectives of the study were to examine the recruitment policies, to determine the level of employees’ productivity and to establish the relationship between the recruitment policies and employees’ productivity in the Telesom, Hargeisa. The study employed descriptive correlation study design which involved both ...
ABSTRACT Reinsurance is a subject which has to be given a high priority in order to safeguard the interest of all the clients who have been insured by various insurance companies. The topic is even more important in view of the amount of reinsurance premium paid to the foreign reinsurers. The topic of the study was to find out the challenges and opportunities for the establishment of a local reinsurance company in Uganda considering the fact that there was none. The problem therefore being la...
ABSTRACT This study was undertaken to carry out an investigation on recruitment policy and employees’ performance Puntland State University, Puntland, Somalia. The objectives of the study were 1) to examine the recruitment policley, 2) to determine the level of employees’ performance and 3) to establish the relationship between the recruitment policies and employees’ performance at Puntland State University. The study employed descriptive correlation study design. With regards to this m...
ABSTRACT The purpose of study was to examine the relationship between Supply Chain Management systems and service delivery in Hospitals in Rwanda. It was guided by three objectives. These are; to examine the level of Supply chain Management in Hospitals in Rwanda, to establish the level of service delivery in Hospitals in Rwanda and to establish the relationship between Supply Chain Management systems and service delivery in Hospitals in Rwanda. The study took the form of a quantitative descr...