The development of the Internet and improvements in information and communication technologies (ICTs) allow consumers to share their opinions and experiences of products and services with other consumers through electronic word-of-mouth (EWOM, word-of-mouse) communication. The impact of innovations in information technology are particularly apparent in the tourism sector; today, social media provide many opportunities for travelers to share their holiday experience with their connected o...
Abstract This research work is an outgrowth of my utmost desire and zeal to study the method of recruitment, selection and placement in the Ebonyi State Civil Service as to find explanation to the problem of public out cry against the declining quality of the Nigeria public service and Ebonyi state civil service in particular. We also looked into the historical development and organizational service. The use of both primary and secondary information sources is to gather as much information as...
Banks continue to operate in a very competitive envirionment. The 43 banks in Kenya are competing to attract and retain a share of the 74.7% of the populace who have bank accounts. One way of doing this is to roll out relevant products through management of projects. Management of projects is the channel for the development and supply of new products. It is now a core business process as well as being an efficient tool for dealing with unique or complex activities for the benefit of the ...
Project complexity is mentioned as one of the factors that both directly and indirectly influences project success and therefore an important factor to be managed along the project lifecycle. Complexity affects cost, time and quality objectives of a project, inhibits clear identification of goals and objectives, as well as influencing project planning and controlling practices. However, different forms of project complexities affect projects in different economic sectors differently. Thi...
This study looks at the determinants of shared value innovation’s contribution in improving the quality of life of persons at the bottom of the pyramid. Shared value which is a key constituent of this study is defined as policies and operating practices that enhance the competitiveness of a company, while simultaneously advancing economic and social conditions in the communities in which a company operates. The contribution concept extensively referred to in the study represents the eco...
Emergency department (ED) overcrowding is a major barrier to safe and efficient health services delivery across hospitals. This study sought to identify and assess factors contributing to overcrowding at the ED of the St. Francis Community Hospital in Nairobi. The objectives were to describe the patterns of association between patients’ characteristics and overcrowding at the emergency department of the hospital, examine the institutional factors that contribute to overcrowding and det...
Health management is increasingly gaining momentum not only in Kenya but across the region. Previous results have indicated that medical officers tends to move from one healthcare firm to the other. Further, the ever increasing nurses and doctors’ strike in the health sector in Kenya is a clear indication that there is a gap that need to be filled so as to improve the contribution of the influence of employees’ engagement on their job satisfaction in the healthcare organizations, not...
ABSTRACT This research work evaluated the implementation or the application of the provisions of the Pension Reform Act 2004 otherwise called the contributory pension scheme, in the selected federal tertiary institutions in South Eastern Nigeria. The study has as its objective to evaluate the Pension Reform Act 2004. The specific objectives were: to identify the reasons for the delays in the payment of pension and gratuity in the selected institutions, examined the impact on the retired work...
Customers’ expectations are ever growing and ever changing hence service providers have to find ways of inventing, developing and providing new and better service offers, better service delivery mechanisms. In the current highly competitive hospitality industry environment, it is not only essential to know the significance of service qualitybut to also identify suitable operational strategies that ought to be implemented to achieve desired service quality goals. The general objective of...
This study sought to examine the extent to which technology influences operational performance of pharmaceutical firms in Kenya. The objectives for this study were to test the relationship between; level of technology, supply chain technology, marketing technology and quality control technology and operational performance of pharmaceuticals firms in Kenya. The study was anchored on Diffusion of Innovation Model and Technology Acceptance Model (TAM). There are 50 registered pharmaceutical...
The World Health Organization (WHO), approximates that 830 women die every day from preventable causes related to pregnancy and childbirth with ninety-nine percent of these maternal deaths occurring in developing countries. Kenya has a high maternal mortality rate at 362 deaths per 100,000 births as compared to a target of 70 deaths per 100,00 births. On 1st June 2013, the Kenya government, made a declaration that delivery services were to be offered free of charge to encourage women to ...
Despite the fact that Kenya is a regional innovation hub with the increasing digitalization of the various sectors within the economy, the adoption of technology within the agriculture sector has not been at par with the rest of the economy. This study sought to examine the determinants of the adoption of digital technologies within the agriculture sector. The study sought to establish the effect of resource capability, managerial capability, extension services, and socioeconomic factors...
Quality assurance of pharmaceutical distributors is essential in the pharmaceutical product handling from the manufacturer to the patient as the end user. The Health Authority being the Pharmacy and Poisons Board has been instrumental in ensuring that the pharmaceutical distributor is well regulated through issuance of licenses for operation after an assessment. However, the distribution system in Kenya remains exposed to the risk of poor-quality medicines if the quality assurance is not...
Kenyan commercial banks have been performing poorly in the recent past as indicated by the placement of two mid-tier financial institutions under receivership. Further the industry has seen its revenue streams dim in the light of the recent execution of interest rate capping. Despite increased interest in examination of the financial performance of banks, the information concerning the effect of determinants of strategy implementation on bank performance is still limited and unreliable. ...
ABSTRACT Contraceptives uses has consistently been a major problem in country Nigeria and fighting the tragedy is a battle that has not yet be conquered in the Nation. This study examined the attitude of female students towards the use of contraceptives. The qualitative research approaches were utilized independently and complimentarily in this study as well as to test the hypothesis. Only primary data was utilized in this study. To be able to determine the attitude of female students to...