ABSTRACT The aim of this study was to establish the relationship between credit reference bureau services and financial performance of commercial banks in Meru County. Information about the credibility level of potential borrowers is unavailable and most of the potential borrowers come from less fortunate backgrounds. A large number of them have never borrowed from commercial banks in the past and pledging collaterals to guarantee payment of the loans they intent to borrow is a challenge. Sh...
Abstract The study found out that employability skills of graduates in Kenya are now considered to be the most important skills which the employers pay keen attention to. This study aimed at establishing whether there were skills mismatch between B. Com graduates and Job Market expectations. The study objectives were: (i) To establish what employability skills the B. Com graduates actually possess as they enter the job market. (ii) To establish the employability skills the employers expect f...
ABSTRACT Given the highly competitive banking sector, banks must design, adopt and successfully implement superior strategies. Successful implementation of strategies remains a challenging task to organizations. While empirical literature indicates that a relationship exist between organizational culture and organization performance, there is insufficient research on how strategy operationalisation affects this relationship. The purpose of this study was to examine the mediating effect of st...
ABSTRACT The origin of agricutlural State Owned Corporations (SOCs) in Kenya can be traced back to the colonial period. Management functions have impacted on the performance of SOCs. This study explored influence of management functions (planning, organizing, controlling, leading and directing) on the organizational performance with a focus on SOCs in the agricultural sector. To achieve this, the study set: to explore the effects of planning as a management function on organizational perform...
ABSTRACT The increased levels of mobile and internet banking has enabled the Micro Enterprises (MEs) to save, undertake transactions and access low cost credit without necessarily having security for their loans. Many micro-enterprises are not included in the mainstream financial system and hence they cannot access credit. However, with the increased level of antecedents oftechnology adoption (mobile and internet banking), the micro enterprises have not fully adopted this new innovation to i...
ABSTRACT The purpose of this study was to identify the influence that SASRA regulatory framework has on the sustainability of SACCOs in Kenya. Specifically the study aimed to establish the influence of the fit and proper test, loan management, financial reporting and investment requirements on the sustainability of SACCOs in Kenya. Competition for regulation theory, capture theory, agency theory, theory of growth of the firm, modern portfolio theory and prospect theory guided the study. The ...
ABSTRACT The study sought to establish effect of strategic human resource management on teacher turnover in private secondary schools in Nyeri County. The objectives of the study were to; investigate the extent to which career development opportunities affect teachers’ turnover in private schools; assess the extent to which work environment in the private secondary schools influence teachers’ turnover in private schools; evaluate the extent to which reward system affects teachers’ turn...
The purpose of this study was to establish the effect of the transformationаl leadership style on employee performаnce аt regulatory stаte corporаtions in Kenyа. The study was guided by five research questions: Whаt is the effect of ideаlized influence on employee performаnce in regulаtory stаte corporаtions in Kenyа? Whаt is the effect of inspirаtionаl motivаtion on employee performаnce in regulаtory stаte corporаtions in Kenyа? Whаt is the effect of intellectuаl stim...
ABSTRACT This study was undertaken to investigate the effect of capital structure on the cost of capital of the companies listed in the Nairobi Securities Exchange. The purpose of this study focuses on the financing function of a finance manager of any firm where before a business initiates, it needs money for operation purposes. There has been a contradiction where debt is referred as being cheaper than equity yet practically many firms avoid debt. This is an issue experienced in many compa...
ABSTRACT SMEs are the backbone of global economies and they serve as medium of job creation and poverty eradication. They are unique compared to large organizations in terms of size, resources and flexibility. Since most of the SMEs are constrained resource wise, they are unable to compete and hence their survival and longevity is a major concern. In addition, they are known to operate in isolation which is considered as a major obstacle to their competitiveness and hence performance. It is ...
ABSTRACT Despite the commencement of appraisal on employee performance in the banking industry, a decrease in business ventures, total revenue, and spread per staff in the banks can be blamed for low employee productivity. The general objective of the study was to examine the role of performance appraisal in influencing employee productivity in commercial banks in Meru County, Kenya. Specific objectives were to assess how target setting, reward systems, and feedback & communication influence...
ABSTRACT In the 21st century fraud is becoming an issue that top management of many organizations is struggling to control. Globally most companies do not admit they are vulnerable to fraud. Studies have shown that fraud can occur internally or externally and may involve employees, client or other relevant stakeholder’s in an organization. The result of past studies indicates that fraud can occur amidst policies, tools and models that have been put in place. In Kenya fraudulent acts have b...
ABSTRACT This study sought to identify service quality strategies by private security firms in Kenya. Specifically the study aimed to; evaluate the effects of employee capacity on service quality, assess the relationship between service process and service quality, and to analyze how relationship with stakeholders influences service quality. To achieve the above objectives, the study adopted a descriptive research design. The target population was a census of 60 managers comprising of 11 bra...
ABSTRACT The performance of the private health insurance sector in Kenya has continued to be below expectation with most of the companies reporting losses. Health insurance firms continue to compete for the same client base without registering any significant improvement in either penetration levels or performance. This study sought to establish the influence of transient advantage on performance specifically, the role of innovative products, distribution models, market sensing capability an...
Introduction Some Local Governments in Uganda have continued to perform below the expectations of decentralization which is evidenced by poor quality services and inadequate service delivery to the citizens. Similarly, the world is now a global village which calls for a change of ways and practices in which local governments operate so as to improve performance. Change is constant and necessary and while change management practices and objectives may differ from organization to another, all ...