ABSTRACT The research sought to assess the adequacy of Zimbabwe’s tertiary education in addressing industry skills requirements using Midlands State University as a case study. The research was premised on the obtaining stakeholder approach to tertiary education. The Midlands State University is guided by its mission to be a stakeholder driven institution of which industry as absorbers of university graduates is a key stakeholder. The research therefore sought to evaluate the extent to whic...
ABSTRACT The need to provide adequate and equitable housing has remained a major priority for every government while facilitating homeownership has always been a key component of housing policies generally. The study was aimed at investigating the impact of inadequate funding of Public Sector Investment Projects (PSIP), particularly staff houses using a case study of the Department of Agriculture Technical and Extension Services (Agritex). Evidence highlighted that Agritex started on some PSI...
ABSTRACT • The research which was undertaken from January to April 2014 looked at the effectiveness of customer retention strategies in managing customer attrition in the airline industry in Zimbabwe. The main purpose of this study is to assess the effects of customer retention strategies; loyalty programs, customer service, service recovery and promise fulfillment. Literature review was carried out on the effects of customer retention strategies on repeat purchase; the influence of service...
ABSTRACT The Air Force of Zimbabwe (AFZ) like any other public sector companies is not spared from financial control irregularities in the form of fraud, unauthorised expenditure and misappropriation of funds. This has been evident during the audits by the Ministry of Defence internal audit and reports from the special investigations branch of the AFZ. Despite having an internal control system in place these practices continued to take place on an increasing scale. This has motivated the rese...
ABSTRACT The new value added withholding tax regime moved from the traditional VAT collection systems to tax deduction at source. Under the traditional VAT collection system, the registered VAT operator was the one who had the mandate of preparing the VAT schedule and remitting the whole tax amount. The new system however gave the mandate to remit some of the VAT to registered value added withholding tax agents, and that is to be remitted as a withholding tax. The value added withholding tax ...
ABSTRACT This study examined the impact of Public Relations strategies employed by tax administrations on the level of tax compliance in SME‘s in Zimbabwe. The study sought to determine the extent to which the PR activities implemented in ZIMRA as the tax administration in Zimbabwe are assisting in improving the levels of tax compliance, the main areas of the study were establishing tax compliance levels, establishing how increasing media presence could also affect tax compliance and how ta...
Abstract Worldwide, an estimated 34 million people were living with HIV, but only 47% of the people in low- and middle-income countries eligible for antiretroviral therapy (ART) were receiving treatment at the end of 2013. Zimbabwe initiated its national ART programme in April 2004, and since that time the benefits of such therapy have been widely documented in the country. The scaling up of the ART programme is facilitated by the identification and approval of ART-initiating sites using stan...
ABSTRACT The study focused on evaluating the impact of Microfinance Institutions as a form of rural finance on Smallholder Farming in Mt Darwin district. It explored the different types of Microfinance Institutions present in Mt Darwin and the different services offered, whether the program made any significant impact to Smallholder farming and challenges faced in rolling out such programs. There has been a notion in the development discourse especially by Financial Institutions that it is di...
ABSTRACT The research project is about bridging the fund gap in public construction projects, the case of Ministry of Local government, Public works and National Housing. The research was carried out concurrently with the final semester as a visiting student at the Midlands State University. The major objectives of the study were to establish the existence of the funding policy for construction projects, identifying policy implementation guidelines which are in place, determining controls in ...
ABSTRACT The geometric or unprecedented increase in urban population caused by massive rural to urban migration and natural increase has exacerbated urbanization. Urbanization has manifested itself by the distraction of the ecological footprint and largely violated the principals and traits of environmental sustainability. Land which supports the ecological footprint has been largely degraded by the scrambling and partitioning of land parcels by local authorities and land barons. This paper s...
ABSTRACT The study sought to examine the effects of organisational citizenship behaviour on service quality at MSU. Objectives of the study were to examine if altruism has any effect on responsiveness, to determine if conscientiousness has effect on reliability and to determine if sportsmanship has effect on empathy. A thorough review of literature of the two concepts of Organisational Citizenship Behaviour and Service Quality was conducted with a view to get a good insight of contributions o...
Abstract The purpose of the research was to evaluate the role played by Save the Children Organisation in reducing child mortality in Ward 13 Zibagwe District. In conducting the study, both the interviews and focus group discussions were employed as the main research instruments. It is evident that most of the rural communities in Zimbabwe, Zibagwe District in particular have been facing child deaths due to various barriers such as poverty, socio-economic challenges and home deliveries to men...
ABSTRACT. Twenty-three years after the end of apartheid in South Africa, this study takes stock of how the government has managed to address the consequences of apartheid and lay the basis for a durable and broad-based improvement in living standards for blacks and the general populace at large. It recognizes the many achievements in economic policymaking during this period, while also emphasizing the substantial challenges that remain ahead and are still haunting the blacks like a ghost from...
ABSTRACT The study sought to investigate the impacts of internal audit on profitability of firms in the hospitality industry. Recent corporate scandals at global and local level in the presence of legislature and internal audit departments propelled the need to examine the impact of internal audit departments on profitability. The case study used was Chinhoyi University Hotel. A sample of 21 employees of Chinhoyi University of Technology was drawn from the population and stratified random sam...
ABSTRACT The Zimbabwean Insurance and Pension Commission (IPEC) aspire to reach a double digit penetration rate by end of year 2017. Therefore, this research intend to identify factors causing low life assurance penetration, assess the strategies adopted to increase the penetration rate by life assurance companies and recommend alternative strategies that can be implemented to increase life assurance in Zimbabwe. To achieve the set objectives, a descriptive research design was used to gather ...