Abstract World over, municipalities or local authorities have been blamed for poor service delivery by both central government and local residents. Central government which has devolved power to local government accuses municipalities for poor service delivery, just as residents (tax payers) also point fingers at municipalities for the same reasons. It is with this project which aims to unveil some these constraints that affect service delivery, from the service providers angle of view. In ad...
ABSTRACT This study was carried out in Mikumi National Park (MINAPA) to quantify the amount of solid pollutants along the highway through MINAPA. The study adopted longitudinal research design where ten sampling points labeled A to J were established from the western part (Mikumi town) of the highway to the eastern part (Doma village). Waste products were collected, sorted and measured in a daily basis at these sampling points for three weeks. The findings of this study reveals that plastic ...
Abstract: This study was conducted following the research conducted by Kasoga (2014) in Tanzania which proved empirically that the joint liability lending model first used in Bangladesh was not replicable in other ethnic groups in Tanzania, which were Chaga from Kilimanjaro Region, the Zaramo from Coast Region, the Kinga from Njombe Region and the Gogo from Dodoma. She found that the joint borrowers perceived joint liability lending model as inappropriate lending model because of high percei...
Abstract The primary aim of the study was to determine the impact of loyalty programs on customer repeat purchase with specific reference to the hospitality sector in Harare. In particular, the study sought to determine the effect of customer rewards on customer loyalty within specific hotels in Harare as well as establish the influence of rebates on customer repeat purchase behaviour. In addition, the study intended to determine the effect of point system on customer retention and also estab...
ABSTRACT The study examined the application of capacity building approach for socioeconomic development in Morogoro municipality. The study focused on identifying the forms of capacities built up by development stakeholders, the contribution of capacity building approach in socio-economic development and to understand the impediments of capacity building. The study employed a total number of 40 sample size. Primary data and secondary data were used in this study. Data were collected using in...
ABSTRACT Public service delivery is of paramount importance to citizens around the globe. Service delivery is therefore meant to ensure good living conditions to the people thus there is need for good public service delivery. It can be noted that there are many factors that have been alluded to as causes of poor service delivery by local authorities and these factors are financial constraints, economic instability, political interference into the local authority issues and management thereby ...
ABSTRACT This study investigated the contribution of sunflower farming to the well-being of small scale farmers in Dalai and Mondo wards, Chamba district, Dodoma region, Tanzania. Specifically, the study identified the sunflower farming activities adopted by farmers, examined the challenges faced by small scale farmers in the sunflower production and examined how sunflower production contributes to smallholder farmers’ wellbeing (that is food security, ability of farmers to access health s...
ABSTRACT This study is aimed at examining the influence of customer relationship management on the customer satisfaction of restaurants in Dodoma City. The sample size comprised 120 respondents. Data collection methods included an interview, questionnaire and documentary review. Data were analyzed using descriptive and inferential statistics which involved correlation analysis. Multiple regressions were used to find the relationship between Customer Relations Management (CRM) and customer�...
Abstract This study focused on GBV against men which is something that is rarely talked. The worst part of GBV against men is that, when it does get talked about, discussion is almost always limited to the abuse that men do to women. A lot of people are of the idea that violence is not something that women do, and when the men who have been victims of women try to speak out they frequently encounter negative reactions like mockery and name calling to actual accusations like it is their own fa...
ABSTRACT Road transport is a flexible mode of transport, however, management of road transport companies is faced with technical, legislative and economic problems (Sukalvoa and Ceniga; 2014). Management is usually compelled to adopt different methodologies and techniques in order to manage costs rather than to reduce them (Siyanbola; et al, 2013). In many cases, managers try to simply cut costs without considering the organizational or operational effects associated with those reduced costs ...
ABSTRACT Higher learning institutions in Tanzania has been using marketing mix strategies to reach their objectives and satisfying their customers. The objective of the study was to analyze the relationship between marketing mix strategies and customer satisfaction in learning Institution in Tanzania. The study adopted qualitative research under the case study design to suit the nature of this study. The case study approach was considered to be appropriate for this study because issues relat...
ABSTRACT This research sought to investigate the Effectiveness of the role of cost and management innovations in creating and sustaining competitive advantage: Case of Jet Stores ’’. . The study was carried out as a result of the noted persistent loss of business to competitors and inability to fulfill the company’s growth strategy during the period of 2011 to 2014. The research covered a body of literature for a further exhaustive knowledge of cost and management accounting techniques ...
ABSTRACT This study found that emotions have a significant impact on employee’s job performance thus supporting the need for emotion management in organisations. Various studies have proved that emotions have been ignored in organisations due to the perception that they are an irrational phenomenon that aims only to oppose the voice of reason. Due to their abstract nature, organisational leaders have chosen to ignore them. With a harsh economic environment in Zimbabwe, it can however be saf...
Abstract The focus of this research was to explore the role of law enforcement agencies towards the protection of children’s rights in Bulawayo Metropolitan, from 2014-15. This research was inspired by the high rate of child abuse cases recorded in the province, hence the need to understand the trend, as local media would report a case of child abuse with each edition. The descriptive research design used on the qualitative data obtained from the law enforcement agencies, so as to obtain a ...
ABSTRACT The study on contributions of construction mining materials to poverty alleviation specifically focused on identifying types of construction mining materials present in Dodoma municipality. The study aimed at examining the demand of construction mining materials, contribution of construction mining materials on income earning and lastly, to examined the strategies and policies issues to improve the poverty status of the stakeholders in the study area. The study employed a cross sect...